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Extended Stay America Select Suites - Indianapolis - West
- Hotels
- Indianapolis, IN
About this business
Location details
8045 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the good rating - we are glad your time with us was comfortable and pleasant!
Honestly, the kitchenette in our room caught me by surprise. It was actually more useful than I initially thought that it'd be. The laundry basket was also nice.
Business response:
We appreciate this great 8 out of 10 rating. Thank you!
I was pleased with the kitchenette, but I found it difficult and we had to scrounge around to find equipment to make it work. For example, there was no kettle to use on the kitchenette to make my tea. I had to find a work around. If I had known I would have brought the necessary stuff with me from home.
Business response:
Thank you for your thoughtful comments. We appreciate hearing what you loved and what you wished for and we will use this feedback to help us improve. About the cookware, we do not stock rooms to help keep our rates affordable. Many guests prefer to bring their own cookware or purchase what they need locally for the kitchen; we also offer kits (a Simply Cooking Kit and a Simply Dining Kit) for purchase at the Front Desk if that better meets your needs. I'm so sorry this was not what you were expecting and that it did not mee... read more
Business response:
Thank you for this awesome rating AND for staying with us!
Convenient location and competitively priced. It was quite and is aimed at those staying longer. A Kroger over the road was also convenient. Would consider again.
Business response:
We are glad to hear that our accommodations met your needs and we would love to welcome you back again!
Business response:
We're so glad you had a good stay with us. Thank you for letting us know.
It was great for the price. Close to Speedway for the race. Rachelle at the desk was so nice and informative. The place is older but clean. Loved the full refrigerator with freezer. Bring your own plates, cups and plastic ware. Beds were comfy and bathroom nice. Bring your own soap and shampoo. Area is fine also. Kroger across the street.
Business response:
Thank you for the great review. We are delighted to hear that you enjoyed your stay. Thank you, too, for the tips about bringing cookware and toiletries – many guests enjoy using their own or purchasing just what they need for their stay locally. We hope other travelers will appreciate your great descriptions and we would look very forward to seeing you again.
This was my first time ever at an extended stay hotel. Therefore I have nothing to compare it to, none the less this was my experience. The room was clean and very spacious. The location was convenient. My two biggest complaints that I have are, one, the office is not 24/7 and you have to call a number for assistance outside of office hours. And despite checking in during the open hours I still had to call to get someone to check me in. The second complaint is that the hotel seems to “nickel and dime” you. “Free” Wi-Fi is ex... read more
Business response:
Thank you for your thoughtful comments. We appreciate hearing what you loved and what you wished for and we will use this feedback to help us improve. We're sorry you were not expecting our limited amenities and were disappointed because of this.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - West
How is Extended Stay America Select Suites - Indianapolis - West rated?
Extended Stay America Select Suites - Indianapolis - West has a 3 star rating with 830 reviews.
When is Extended Stay America Select Suites - Indianapolis - West open?
Extended Stay America Select Suites - Indianapolis - West is open now. It will close tomorrow at 12:00 a.m.