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Extended Stay America Select Suites - Jackson - North
- Other
- Jackson, MS
About this business
Location details
5354 Interstate 55 N., Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for business stay but needs a few changes The room was very clean and comfortable. I felt safe. The only problem is that wooden seat in the handicapped accessible rooms were moldy and grimy. If I needed to use it.. It would have not been usable. Every room had that same mildew moldy smell because of those wooden seats. They need to be taken out and something else needs to be done. The shower curtain also had mildew... Not a little but a lit. All the shower curtains need to be replaced. I did not complain about it becaus... read more
Business response:
Thank you for selecting us. We are pleased you liked our convenient location and the service of our staff. Your feedback is shared with the housekeeping team to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Not the best wifi Convenient, quaint, clean and comfortable. Bear in mind that amenities are minimal and you have to ask, they are not automatically placed in the room. There is paid and free wifi options and of course, the free option is not that good.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our ideal location and well-kept property. That being said, we are sorry for not meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Very clean Bring your own soap Breakfast in the morning
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that you liked our well-kept property. Please note, toiletries are available and complimentary at the front desk at any time. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Evangelyna, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Lashone, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Awesome manager and staff! They are always friendly and they make my stay awesome each time. I stay there about twice a month and they make me feel home away from home! Keep up the good work!
Business response:
John, thank you for making the Extended Stay America your home away from home. We strive to impress our guests by providing the cleanest hotel and friendliest service, and we will be sure to share your comments with the staff. It was a pleasure hosting you, and we look forward welcoming you back soon. Sincerely, Hotel Management
Business response:
We are delighted you had an outstanding stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Stop smoking in a non-smoking room! The room was clean but reaked of cigarette smoke.
Business response:
Samantha, thanks for sharing your experience. We apologize for the smell you experienced in your room which compromised your experience and regrets the inconvenience caused. Your concern has been shared with our housekeeping staff to make sure the room receives a deep clean to remove the smoke smell. We hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management
Not welcoming I tried to check in but was told that they didn't have a king size bed room on the 1st floor as requested. I asked if they had the 2 queens, they weren't sure. Then I was told there was a handicap room on the 1st floor but I wasn't able to check in as it wasn't ready. I asked if I could go ahead and pay and then come back. I was told no as they weren't sure what room I would go in? There is also a security guard there, why? Is there that much crime in there hotel? I left, forfeited the room and went elsewhere. ... read more
Business response:
Janet. thanks for sharing your experience. We are sorry we were not able to allocate you the room of your choice and regret the inconvenience caused. Please accept our apologies for the service issues you encountered and for our lack of responsiveness during your stay. Your feedback will be used to improve our service delivery and to prevent these things from happening in the future. We thank you for bringing this to our attention and hope you will consider giving us another chance to serve you better. Sincerely, Hotel Mana... read more
Frequently asked questions about Extended Stay America Select Suites - Jackson - North
How is Extended Stay America Select Suites - Jackson - North rated?
Extended Stay America Select Suites - Jackson - North has a 3.3 star rating with 2,076 reviews.
When is Extended Stay America Select Suites - Jackson - North open?
Extended Stay America Select Suites - Jackson - North is open now. It will close tomorrow at 12:00 a.m.