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Extended Stay America Select Suites - Jackson - North
- Other
- Jackson, MS
About this business
Location details
5354 Interstate 55 N., Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Evangelyna, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Lashone, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Awesome manager and staff! They are always friendly and they make my stay awesome each time. I stay there about twice a month and they make me feel home away from home! Keep up the good work!
Business response:
John, thank you for making the Extended Stay America your home away from home. We strive to impress our guests by providing the cleanest hotel and friendliest service, and we will be sure to share your comments with the staff. It was a pleasure hosting you, and we look forward welcoming you back soon. Sincerely, Hotel Management
Business response:
We are delighted you had an outstanding stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Stop smoking in a non-smoking room! The room was clean but reaked of cigarette smoke.
Business response:
Samantha, thanks for sharing your experience. We apologize for the smell you experienced in your room which compromised your experience and regrets the inconvenience caused. Your concern has been shared with our housekeeping staff to make sure the room receives a deep clean to remove the smoke smell. We hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management
Nice stay! Great staff very polite and helpful. The one bad thing was the pillows were too small.
Business response:
Eric, our thanks for reviewing your stay at Extended Stay America. We are glad you liked the service provided by our friendly staff, but we are sorry for not meeting some of your expectations. We wish we would have known about this as our front desk would have been happy to resolve your issues. We hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Sauberkaut lässt zu Wünschen übrig!! Die Zimmer sind sehr hellhörig, somit bekommt man alles mit, ob man will oder nicht! Haben Spuren der Vormieter im Bad und Bett gefunden, daher nichts für heikle Personen.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Bon rapport qualité prix Chambre/appartement confortable. Point négatif de mon séjour, la poubelle de la salle de bain n avait pas été vide.
Business response:
Fabio, thank you for your nice feedback about Extended Stay America. We are glad to know you liked our reasonable value and had a comfortable time with us. Also, your feedback is of utmost value, and we will use it as a training tool to improve our performance further. We hope to see you again in the future. Sincerely, Hotel Management
Not welcoming I tried to check in but was told that they didn't have a king size bed room on the 1st floor as requested. I asked if they had the 2 queens, they weren't sure. Then I was told there was a handicap room on the 1st floor but I wasn't able to check in as it wasn't ready. I asked if I could go ahead and pay and then come back. I was told no as they weren't sure what room I would go in? There is also a security guard there, why? Is there that much crime in there hotel? I left, forfeited the room and went elsewhere. ... read more
Business response:
Janet. thanks for sharing your experience. We are sorry we were not able to allocate you the room of your choice and regret the inconvenience caused. Please accept our apologies for the service issues you encountered and for our lack of responsiveness during your stay. Your feedback will be used to improve our service delivery and to prevent these things from happening in the future. We thank you for bringing this to our attention and hope you will consider giving us another chance to serve you better. Sincerely, Hotel Mana... read more
Frequently asked questions about Extended Stay America Select Suites - Jackson - North
How is Extended Stay America Select Suites - Jackson - North rated?
Extended Stay America Select Suites - Jackson - North has a 3.3 star rating with 1,990 reviews.
When is Extended Stay America Select Suites - Jackson - North open?
Extended Stay America Select Suites - Jackson - North is open now. It will close tomorrow at 12:00 a.m.