Extended Stay America Select Suites - Jacksonville - Baymeadows

Business response:

Betty, thank you for choosing to stay at Extended Stay America. We are glad to know except for an issue you had a nice time with us. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Brenda, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our well-kept property and were impressed with our cordial associates. We appreciate your business and look forward to welcoming you all back soon. Sincerely, Hotel Management 

Business response:

Monyai, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your kind words about our hotel. We are delighted to know that you had a wonderful stay. We are particularly glad your room provided the comforts you expected and that you enjoyed our upscale accommodations. However, we regret the disappointment with the utensils. We want you to know they are available on request, and the front desk would have happily assist you. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Shenell, thank you for your generous rating of Extended Stay America and for letting us know you found us a reasonable value for the price. We look forward to welcoming you again whenever your travels bring you back here. Sincerely, Hotel Management 

Business response:

Ashleigh, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Brintney, we are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Joseph, thank you for being our guest. We apologize for the insects you encountered in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed so that this doesn't happen again. We regret the frustrations you experienced and hope to have you back with us. Sincerely, Hotel Management