Extended Stay America Select Suites - Jacksonville - Baymeadows

Business response:

Dear donald, Thank you for your feedback. We apologize for the inconvenience caused by residents smoking near the entrance. We understand how this can be bothersome and are taking steps to address the issue. We are reinforcing our smoking policies to ensure a more pleasant experience for all our guests. Your feedback is valuable to us at Extended Stay America, and we hope to provide a more comfortable stay during your next visit.Sincerely,Hotel Management 

Business response:

Dear Yamira, Thank you for your positive feedback! We're delighted to hear you had a good experience at our hotel. Providing exceptional service and comfort to our guests is our goal, and we appreciate your recognition. Your satisfaction is important to us, and we look forward to welcoming you back to Extended Stay America for another enjoyable stay.Sincerely, Hotel Management 

Business response:

Dear Kellie, Thank you for your feedback. We appreciate your time in sharing your thoughts with us. Your satisfaction is important to us, and we strive to continually enhance our services. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management