This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Jacksonville - Baymeadows
- Hotels
- Jacksonville, FL
About this business
Location details
8300 Western Way, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
15 minutes to check in says something.
Business response:
Dear farron, We regret that we couldn't give you a better impression from the moment you arrived, and we apologize for any frustration this undoubtedly caused. Thank you for bringing this to our attention, and we will address these issues appropriately to ensure a smooth reception whenever you book at our hotel. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit.Sincerely,Hotel Management
enjoy my stay
The staff were all great, friendly and accommodating. See y'all again soon
Business response:
Dear Josh, Thank you for sharing your positive experience at Extended Stay America. We're thrilled that our staff provided you with excellent service, being friendly and accommodating throughout your stay. We appreciate your kind words and look forward to welcoming you back soon. Please don't hesitate to reach out if you have any future needs or requests.Sincerely,Hotel Management
If you don’t like smoke, please don’t go there. There is cigarette and weed smell everywhere. Breakfast is not breakfast. There are granola bars, dry packs of oatmeal, water and coffee. Very out dated. The staff is amazing they really are. However there are only two. The lady in the morning had to answer the phone, checks people in and out and had to make the rooms. All that and she still is super friendly The guy in the evening is very friendly and helpful too. But the property has a lot of people that live there so I guess... read more
Business response:
Dear Jevon, Thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed the hospitable service you received from our associates. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We have taken note of all the concerns you raised to address them adequately, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
Well, considering the hotel that accepted my reservation was completely CLOSED and there were very few rooms available, I was thrilled with this place. But objectively, it's what I would expect. Room was fine, but the bed was small. Mattress was comfortable, pillows not so much. The towels were not nice, but they did what we needed them to do. We had no problems or issues at all and just needed a place to stay. I have no reason to tell someone to NOT stay here, and I would if in need again in the area.
Business response:
Dear Nancy, Thank you for reviewing your stay at Extended Stay America. We are happy your overall experience was pleasant. However, we want to apologize for any concerns that may have kept you from having an outstanding stay. We appreciate you choosing our hotel and hope you will give us another opportunity to provide you with a much more satisfying experience.Sincerely,Hotel Management
The Southwest kind and courteous and very warm and welcoming everything has been wonderful the only thing is the satellite keeps going in and out off the TV no service saying that's a pain in the butt you can't watch anything cuz it keeps going in and out!
Convenient
Business response:
Dear William, Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management
I liked that has a kitchen. I did not like that looks old.
Business response:
Dear Brady, Thank you for being our guest. We are glad you had a pleasant stay and were pleased with having the kitchen in your room. However, we are sorry that our accommodation was not up to your expectations and that you felt the need to update. Your feedback is shared with our management team for improvement. Please allow us another opportunity to serve you with a flawless experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Baymeadows
How is Extended Stay America Select Suites - Jacksonville - Baymeadows rated?
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 4.3 star rating with 1,084 reviews.
When is Extended Stay America Select Suites - Jacksonville - Baymeadows open?
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.