This profile has been claimed by the business owner or representative.
8300 Western Way, Jacksonville, FL, 32256, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Affordable pet friendly hotel Quick stay on a road trip with my pet. The cleanliness had much to be desired. The front desk was very helpful in answering questions.
Business response:
It was a pleasure to have you as our guest. We are glad to read you ahd an overall pleasant visit and found us to be a good value. However, please be assured that we have discussed your feedback with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
It was clean and nice. The staff was friendly and sweet
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Shower was really dirty and there was no cold water. All towels were stained
Business response:
We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
While the price was good, the condition and upkeep was poor. I started looking and mentally marking small pieces of dust/dirt in the hallways and some were there for 48 hours. They picked the candy wrappers and other sized trash. But I dont think the hallways were vacuumed.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered in the hallways and regret the inconvenience caused. Rest assured, your feedback has been discussed with the housekeeping team to be more diligent in their efforts going forward so that it is not repeated again. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 4.4 star rating with 1,141 reviews.
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.