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Extended Stay America Select Suites - Jacksonville - Baymeadows
- Hotels
- Jacksonville, FL
About this business
Location details
8300 Western Way, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean and nice. The staff was friendly and sweet
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Shower was really dirty and there was no cold water. All towels were stained
Business response:
We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
While the price was good, the condition and upkeep was poor. I started looking and mentally marking small pieces of dust/dirt in the hallways and some were there for 48 hours. They picked the candy wrappers and other sized trash. But I dont think the hallways were vacuumed.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered in the hallways and regret the inconvenience caused. Rest assured, your feedback has been discussed with the housekeeping team to be more diligent in their efforts going forward so that it is not repeated again. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Carpet was sticky to walk on. Checking in was understaffed, knowing they were sold out
Business response:
Dale, thank you for staying at our hotel. We are happy to see the rating as it states you had a pleasant stay, but we are sorry for the cleanliness issue you encountered. We have shared your feedback with the housekeeping team to be more diligent going forward. Thanks again, and we hope to see you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Baymeadows
How is Extended Stay America Select Suites - Jacksonville - Baymeadows rated?
Extended Stay America Select Suites - Jacksonville - Baymeadows has a 4.3 star rating with 1,084 reviews.
When is Extended Stay America Select Suites - Jacksonville - Baymeadows open?
Extended Stay America Select Suites - Jacksonville - Baymeadows is open now. It will close tomorrow at 12:00 a.m.