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Extended Stay America Select Suites - Lakeland
- Hotels
- Lakeland, FL
About this business
Location details
4000 N Florida Ave, Lakeland, FL, 33805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Definitely need a Car.... remote location.... I stayed in 2 different rooms & Both Rooms had a very Strange Odour ....(need to keep a/c on continuously not to smell nasty odours ) Very flimsy walls & floors....noise from upstairs & doors slamming from other rooms a constant nuisance Most of the staff definitely need training in courtesy & customer services etiquette although a couple of them were very helpful, Courteous & Polite
This place is awful Dead roach in room, bathroom wasn't very clean, ghetto location, trashy overall
Below expectations A studio with kitchenette, however no plates, pans, etc whatsoever so could not be used. Bed size is not noted in hotel description and turned out to be a queen size, with a very "lively" mattress which made the other person wake up at every small move. Drain from sink and toilet flush working badly... Will not stay here again.
Business response:
The WoodSpring Suites team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
The bad experience of my life This is the most horrible experience of mi life!!! The hotel was dirty stink! Very extremally bad service! Never in my life recomend this place for vacation, trip, horrible!!!!!!
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Worst hotel ever Worst hotel ever, not clean, smell to cigarrete everywhere, just horribleeeeeeee worst experience in a hotel ever
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Business response:
Thank you for taking the time to rate our hotel.
Do not stay here! My family and I stayed here when we visited LegoLand. It was 6 of us, so we reserved two rooms for two nights. Upon our arrival, the staff told us that although nonsmoking rooms were reserved, they could not accommodate us even when I stressed that my son was asthmatic. The floor and the rooms smelled of smoke and had roaches. There were also no toiletries beyond toilet paper provided in the room. We called around and all other decent looking hotels in the area were booked so we decided to stick it out. The... read more
Business response:
We strive to provide a clean, comfortable, and welcoming environment for our guests. We apologize your stay did not meet your expectations. We will look into everything you’ve brought to our attention and wish you the best.
was an extended stay and didn't have ice machine, no ice machine. I thought when the clerk who finally got back to desk after I waited about 15 min told me it was and extended stay and seemed to be put out. I made the assumption they would at least have coffee pot and silver wear since they had a stove. Nope will never stay there again.
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Frequently asked questions about Extended Stay America Select Suites - Lakeland
How is Extended Stay America Select Suites - Lakeland rated?
Extended Stay America Select Suites - Lakeland has a 3.1 star rating with 1,496 reviews.
When is Extended Stay America Select Suites - Lakeland open?
Extended Stay America Select Suites - Lakeland is open now. It will close tomorrow at 12:00 a.m.