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2520 Plaza Ct., Waukesha, WI, 53186, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice clean room, minimal amenities but worked well for a nice place for us to stay in a central location.
Business response:
Dear Alicia, Thank you once again for your kind words about your stay at Extended Stay America. We truly appreciate your compliments about our impeccably clean rooms and convenient location. Your feedback means a lot to us, and we will definitely share it with our entire team. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable visit soon.Sincerely,Hotel Management
I like that the property was clean; however some staff don’t know for sure of the availability of rooms and assume is not cool. It’s unpleasant for a staff to assure you that they can accommodate you before arriving and then the guests to be inconvenienced upon checking in is a problem. Hope the staff can work on these things and I would give them a 5 star!
Business response:
Dear Chantay, Thank you for choosing our hotel during your recent visit to the area. We're delighted to hear you appreciated our well-kept hotel. However, we genuinely regret that our team members did not deliver the high standard of hospitality we aim for. We take your feedback seriously and will use it to ensure a more consistent experience for every guest. Thank you for helping us improve. We hope to improve your experience whenever your travels bring you back to the area.Sincerely,Hotel Management
Check in was easy and quick. The guy working the front desk was polite and friendly.
I loved my spacious room. Plenty room for family. Staff was great. I was just nothing to do.
Business response:
Dear Irene, We are pleased to receive your feedback and appreciate the opportunity to have hosted you. Your compliments regarding our devoted guest services and immaculate rooms are genuinely heartwarming. We hope to welcome you again soon for another seamless visit.Sincerely,Hotel Management
There was a weird smell in my room. Breakfast was just a dry muffin and coffee. Posted a notice to my door on the last day they would be doing away with breakfast going forward.
Business response:
Dear Mike, Thank you for choosing our hotel and taking the time to share your concerns. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Hotel Management
Got the job done No ice machine No coffee maker. … unless you asked for one. Traffic noise from freeway. Loud stomping from upstairs Just ok
Good and quiet place. Near by a shop and dining restaurant. Nice customers service ( the guy works at night, his name is Mike I thought, he is helpful and kindly and many thanks to him.
Business response:
Dear LEE, We are pleased that you have selected Extended Stay America for your accommodation needs. It is our foremost goal to provide a genuine home-away-from-home experience for all our guests, and we are committed to ensuring that each visitor enjoys a comfortable and relaxing stay. Thank you for the kind comments about Mike. We are lucky to have him on our team. We look forward to the opportunity to welcome you back in the near future.Sincerely,Hotel Management
Extended Stay America Select Suites - Milwaukee - Waukesha has a 3.6 star rating with 1,493 reviews.
Extended Stay America Select Suites - Milwaukee - Waukesha is open now. It will close tomorrow at 12:00 a.m.