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Extended Stay America Select Suites - Milwaukee - Waukesha
- Hotels
- Waukesha, WI
About this business
Location details
2520 Plaza Ct., Waukesha, WI, 53186, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were so nice and friendly
Business response:
Dear Lisa,It was a pleasure to read your fantastic review about Extended Stay America. As a team, we are committed to delivering exceptional hospitality to our guests, and your kind words are a testament to our efforts. Your support and recommendation mean a lot to us, and we are grateful for your recognition. We would be delighted to have the pleasure of hosting you again and strive to be your top choice for accommodation whenever you are in the city.Sincerely,Hotel Management
Room was easy to get too except they didn't empty garbage can in kitchenette area
This place was adequate as a place to sleep. But when we checked in, it appeared that housekeeping had not finished our room. Some of the bed linens were missing. There were no towels or washcloths. There was half eaten food and drink in the fridge. Not sure what happened. But we just slept there and left. We encountered people with big dogs in the hallways, so they must let people live there with dogs. I think I'll find another place for next visit to the area.
Business response:
Dear John, Thank you for sharing your review with us. Our guests' comfort is always our top priority; therefore, we apologize if we did not properly service your room.Rest assured, we will conduct a thorough review with our housekeeping staff to ensure meticulous preparation of each room for our esteemed guests. Also, we regret any frustration and inconvenience you experienced due to our pet policy. Please know we welcome you to reach out to our front desk anytime to make the most of your stay; we are always here to help! We... read more
Dirty. Hallway had bad odor. Room had bad odor. Room was 3/5 for clean. Windows so dirty you could hardly see out. Bathroom was nasty enough that I didnt shower there. Rug was stained, had wet spot between the beds. Outside/ parking lot had garbage everywhere. Stay somewhere else if you can.
Business response:
Dear Lee, Thank you for leaving these valuable comments regarding your time with us. We are very disappointed to hear about the concerns you experienced during your visit. Our promise to our guests includes a commitment to providing a clean, fresh environment. Therefore, we are very sorry that we did not meet these expectations. We have addressed this with our staff and are grateful for your patience and valuable feedback. We hope you give us another chance to show you the outstanding stay you deserve and that we are known f... read more
Frequently asked questions about Extended Stay America Select Suites - Milwaukee - Waukesha
How is Extended Stay America Select Suites - Milwaukee - Waukesha rated?
Extended Stay America Select Suites - Milwaukee - Waukesha has a 3.6 star rating with 1,473 reviews.
When is Extended Stay America Select Suites - Milwaukee - Waukesha open?
Extended Stay America Select Suites - Milwaukee - Waukesha is open now. It will close tomorrow at 12:00 a.m.