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Extended Stay America Select Suites - Milwaukee - Waukesha
- Hotels
- Waukesha, WI
About this business
Extended Stay America Hotel Milwaukee - Waukesha is located at 2520 Plaza Ct, Waukesha, WI. This business specializes in Hotels & Motels and Other Lodging.
Location details
2520 Plaza Ct., Waukesha, WI, 53186, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very dated and had an odor. The bathroom sink did not have any kind of stopper in the drain and I lost a small tube of makeup down it. Parts of the room smelled of old cigarette smoke and the curtains would not close completely leaving a gap. Being on the first floor facing the parking lot, this was a problem. It was ok to just sleep and go but other than that I don’t think we would stay here again.
Business response:
Dear John, Thank you for choosing us. Clean and comfortable accommodation is our top priority, and we're sorry for any inconvenience with your room. We have discussed your feedback with our housekeeping to ensure all areas are thoroughly cleaned and inspected. Our front desk team is always there to help you. Although your experience is not typical, we have room to improve, and you have our assurance that we will. Considering your peaceful night's sleep, please return so we can make it up on a future visit.Sincerely,Hotel Man... read more
All good
Very disappointed in our room. One of the face boards on the drawer fell off when you open the drawer. This had a kitchenette. We had to ask the front desk for plates, silver ware, cups, coffee maker and coffee, dish cloths and dish towels & then carry all the things to our room. Plus, no dish soap I know they don’t have control but there was dog crap everywhere. Even a pile right outside the doors. The tv was screwed to the dresser which I understand why but it was so low made it hard to watch it while lying in bed On a pos... read more
Business response:
Dear Lisa, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We appreciate you highlighting the positive aspects of your stay. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known. Sincerely,Hotel Management
Clean, quiet, convenient with kitchenette.
Business response:
Dear Adrienne, Thank you for your positive feedback on your recent stay at Extended Stay America. We're thrilled you found our hotel clean, quiet, and convenient. The kitchenette added to your satisfaction, and we're always happy to provide added convenience. Maintaining a peaceful environment is our top priority, and we're motivated to deliver excellent service. Let us know if you need anything. We appreciate your choosing our hotel and look forward to welcoming you back.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Milwaukee - Waukesha
How is Extended Stay America Select Suites - Milwaukee - Waukesha rated?
Extended Stay America Select Suites - Milwaukee - Waukesha has a 4.2 star rating with 1,056 reviews.
When is Extended Stay America Select Suites - Milwaukee - Waukesha open?
Extended Stay America Select Suites - Milwaukee - Waukesha is open now. It will close tomorrow at 12:00 a.m.