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Extended Stay America Select Suites - Milwaukee - Waukesha
- Hotels
- Waukesha, WI
About this business
Location details
2520 Plaza Ct., Waukesha, WI, 53186, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean kinda, but there was a terrible odor and you had to pay for any additional assistance with the room.
Business response:
Please accept our apologies for not living up to your standards, and we regret the inconvenience it caused. Your feedback for the smoke smell has been shared with the housekeeping team to do a deep cleaning of your room. We are also sorry you did not like the fee charged for the housekeeping service. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
It has been great. The front desk workers are really helpful, Julie in particular.
Business response:
Jamie, it is a pleasure to have you as a guest at Extended Stay America. It is a pleasure to know you are enjoying our offerings and that our associates, especially Julie, have made your stay a memorable one. Special thanks on behalf of Julie for highlighting her efforts. Thank you for sharing your review online, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
The girl at the front desk was excellent. I ended up having to be switched to a third room because the heat in television or not working in the first one, there was a terrible cooking smell in the second one, so therefore she move me to the third one after that all was good
Business response:
Larry, thank you for your review. We regret the issues you encountered with the initial two rooms, but we are happy our associate provided you with a different suite, and it was to your satisfaction. We appreciate your comments about our friendly staff and that your stay with us was pleasant. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
First time experience, for us. For people in need of lodging for longer stays I can see that this type of hotel would be a good value. But for the unsuspecting like us, prepare yourselves!, bring EVERYTHING you need for toiletries, food and beverages including ice...you make your own once in your room. The grab and go breakfast is sad. There is hot coffee.. fake creamers, no fruit or juice, packaged muffins, snack bars and instant oatmeal?..but no milk or anyway to prepare it unless you grab and go back to your room with you... read more
Business response:
Thank you for choosing Extended Stay America. We are glad you liked our friendly and professional staff. However, we are sorry for your disappointment with our kitchenware policy and that our grab-and-go breakfast was not to your likings. We will make a note of your feedback as we plan any changes to our breakfast offerings. Kindly note, toiletries are available at the front desk upon request. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Managem... read more
Extremely friendly staff members. Breakfast was a little upsetting but then again it’s grab and go. Room was good. Wish they had more channels though.
Business response:
Sarah, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable, and the staff friendly and professional. However, we regret your disappointment with our grab-and-go breakfast. We value your feedback, and we hope you will choose us the next time you visit the area. Sincerely, Hotel Management
Friendly staff and clean and quiet location.
Business response:
Michael, thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
Friendly staff. She gave me great directions to where I was going. Room was relatively quiet for being right next to interstate.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Milwaukee - Waukesha
How is Extended Stay America Select Suites - Milwaukee - Waukesha rated?
Extended Stay America Select Suites - Milwaukee - Waukesha has a 3.6 star rating with 1,456 reviews.
When is Extended Stay America Select Suites - Milwaukee - Waukesha open?
Extended Stay America Select Suites - Milwaukee - Waukesha is open now. It will close tomorrow at 12:00 a.m.