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Extended Stay America Select Suites - Milwaukee - Waukesha
- Hotels
- Waukesha, WI
About this business
Extended Stay America Hotel Milwaukee - Waukesha is located at 2520 Plaza Ct, Waukesha, WI. This business specializes in Hotels & Motels and Other Lodging.
Location details
2520 Plaza Ct., Waukesha, WI, 53186, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No ice machine No breakfast Was charged 3 times by clerk for room and paid for 2 beds and only had one not happy with service
Business response:
Chad, please accept my personal apology for the inconvenience you had due to our service and amenities. As we have a full-size refrigerator with ice trays in all our rooms, we do not have ice machines on our property. We value your feedback and will use it as a training tool to ensure we are more consistent in our service levels. I hope you will give us the chance to make it up to you on a future visit. Sincerely, General Manager
halls were very dirty and when you came in door there was trash cans that made the whole smell terrible
Business response:
Brittany, please accept my apologies for the cleanliness issues you experienced while you were here. We take great pride in the cleanliness and maintenance of our hotel, so we are sorry for not meeting your expectations. Please know this is not usual for us and give us another chance to serve you with the hospitality you deserve. Sincerely, General Manager
A perfect home away from home. We needed a quick night away, and the Extended Stay was perfect. We stopped at Brennans (a deli down the road) and picked up some snacks. Because there was a full kitchen, we were able to make a nice dinner and relax without any interruptions. The room was well appointed, clean and very comfortable. The staff was friendly and helpful. We'll definitely be back.
Business response:
Thank you for taking the time to share your experience. It is great to see our hotel was perfect for the night you stayed and that you would stay with us again. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Business trip. Close to everything. Full kitchen a plus.
This is a very nice hotel for an affordable price. The staff was super upbeat, friendly and accomodating. The only thing I didn't lke was the breakfast selection they had in the lobby. They call it breakfast, but it was more like just snacks. They do have a microwave, 2 burner stove and fullsize refrigerator in the room which is nice if you want to go to they grocery store and cook for yourself. It is also close to alot of stores and restraunts.
Business response:
Thank you for taking the time to share your experience. It is pleasing to read your room was to your liking as well as the bed. We are also pleased to read your kind comments on the customer service from our staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Good value & pet friendly The hotel is in good condition and the staff was very friendly. The room was clean, but remember it is not serviced everyday by the staff. We had our pup with us, so had to pay a surcharge. Smokers at the front door were a problem. Even though there are no smoking signs, every evening there were four to six smokers just outside the front entrance. In the morning butts were everywhere. This was inconsistent with the general condition. There are also only limited amenities. What they called breakfast... read more
Business response:
Thank you for taking the time to write a review. Your comments about our location and pet-friendly policy are much appreciated. However, I am disappointed at the issue with the smokers in front of the building and that our grab-and-go breakfast did not meet your expectations. Our staff has been addressed on making sure guests are smoking and throwing out cigarette butts in front of the building. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great rate for a quality night stay If you are looking for an inexpensive night with a clean room and don't care about breakfast or fancy lobbies, this is the place.
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear that your enjoyed our value and location, as well as the clean room that you stayed in. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America Select Suites - Milwaukee - Waukesha
How is Extended Stay America Select Suites - Milwaukee - Waukesha rated?
Extended Stay America Select Suites - Milwaukee - Waukesha has a 4.2 star rating with 1,048 reviews.
When is Extended Stay America Select Suites - Milwaukee - Waukesha open?
Extended Stay America Select Suites - Milwaukee - Waukesha is open now. It will close tomorrow at 12:00 a.m.