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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
While not too many things their as amenities outside of the room, and they did accidentally give me a studio instead of a double room they fixed very quickly and apologized. It was pleasant.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
It was a very comfortable place to stay.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The room was adequate and clean. The only downside was the bathroom did not have a hair dryer. The staff was pleasant. The overall stay was just fine!
Business response:
Thank you for taking the time to review your stay with us at Extended Stay America. We're glad to know you liked your well-appointed room and that you were pleased with the service provided by our associates. Kindly note, the items such as hairdryers are kept at the front desk and are always complimentary. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
It was pleasant but plain. It seemed a little old and worn.
Business response:
Thank you for being our guest. We're glad to know overall you enjoyed your time with us, but we're sorry for the average condition of our hotel. Please be assured that we have alerted our maintenance staff to your concerns, and we will be more proactive replacing items that are beginning to show wear. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
Business response:
Dawn, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Michael, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Air condition wouldn’t cool and stay on. Lights would flicker before turning on. The shower didn’t seem very clean.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience this caused. We have alerted our maintenance team about the problems you mentioned, and they are checking and fixing them immediately. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
It got the job done for a low price. The area and location are great and the staff is very friendly and courteous. There were some dead bugs around the kitchen area and the shower lacked water pressure.
Business response:
Thanks for evaluating your stay. We are glad to read you liked our service and location. However, please accept our sincere apology for the difficulties you encountered with your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Good for a quick stay. Overall, comfortable for a 1 night stay. Nicely renovated. Our phone was disconnected from the wall but we didn’t need it. Appears everything needs to be requested. Like basic stuff, such has hair dryer since none was in the room, no basic kitchen supplies though the signs in the room indicates it’s included, shampoo, no conditioner. The floor towel in the bathroom was folded nicely on the tub with soap package placed nicely on it but it was quite wet, more than just damp. The coffee/breakfast station ... read more
Business response:
Jenny, thank you for being our guest. It’s a pleasure to know overall you had a pleasant stay with us. However, we are sorry if you had any inconvenience. Kindly note, in-room amenities and other articles such as toiletries are available and complimentary at the front desk. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,052 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.