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Extended Stay America Select Suites - Nashville - Airport

2.8
  • Hotels
  • Nashville, TN

About this business

HospitalityHotels

Location details

2525 Elm Hill Pike, Nashville, TN, 37214, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.82,052 reviews
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Michele's profile image
Michele 
6 years ago

Basic but good. Wonderful staff, rooms in need of updating but overall clean. I would have preferred the AC unit had a setting so that the fan would have stayed on for white noise (to drown out other guests). Good stay overall. 

Business response:

Michele, thank you for reviewing your stay at Extended Stay America. We're glad to know you were pleased with the service provided by our associates and that you had a pleasant time while you were here. We appreciate your suggestions and hope to see you again soon. Sincerely, Hotel Management 

Morgan's profile image
Morgan 
6 years ago

Did not feel comfortable with the atmosphere surrounding this hotel. The area did not seem safe, but the room was clean. 

Business response:

Morgan, thank you for reviewing your stay. We're glad you liked your well-kept room, but we're sorry for the inconvenience you had due to the surrounding of our hotel. Please know the safety and security of our guests and their property are of utmost importance to us, and we work closely with local police to maintain a safe and secure environment in our hotel. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago
Tracy's profile image
Tracy 
6 years ago
mayrah's profile image
mayrah 
6 years ago

Check your bed. Hotel is in a busy road with difficult access. Room was not clean. Uncover comforter to find bed was not changed at all. The clerk was very nice and responded very promtly and changed all the bedding and apologized. I knew it was not her fault. 

Business response:

Mayrah, we appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the untidiness is shared with our housekeeping team for review and action. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management 

Ivan's profile image
Ivan 
6 years ago

One night I stayed one nite to go to the airport ... clean room, good service and great ubication ... I totally recommend it 

Business response:

Ivan, thank you for choosing Extended Stay America for your overnight stay and for recommending us to future travelers. We believe that excellent customer service, prime location and fresh, well-kept suite makes us an amazing choice. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

First room had broken shelf, loud group outside, room change given 

Business response:

Thank you for being our guest at Extended Stay America. We're sorry for the inconveniences you encountered in your initial room, but we're glad to know we were able to accommodate you in another room and that you had a pleasant time after that. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

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William 
6 years ago

I give them an A Grade. When choosing any of the Extended Stay properties, it can sometimes be hit, or miss as far as upkeep etc. This one was just about perfect for me, although I was on the top floor (3rd) so I didn't have the issue of other parties above me banging about, and making noise. Cleanliness, was good, the only thing I noticed was a small stain on the floor of the tub, which I scrubbed out myself, before entering. Well, and the microwave hadn't been cleaned in awhile, but that can happen in an extended stay plac... read more

Business response:

William, thank you for choosing Extended Stay America and for your fantastic review. We are delighted to know you enjoyed our great location with easy access to many places and that you also took great advantage of our complimentary breakfast. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Dawn's profile image
Dawn 
6 years ago

Very disappointed in the Breakfast bar! Very misleading 

Business response:

Dawn, we are sorry our complimentary breakfast offerings did not meet your satisfaction. When we receive this type of valuable feedback, it is always shared with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Thank you for your feedback, and please consider staying with us again. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport

How is Extended Stay America Select Suites - Nashville - Airport rated?

Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,052 reviews. 

When is Extended Stay America Select Suites - Nashville - Airport open?

Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.