This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Ogden
- Hotels
- West Haven, UT
About this business
Welcome to Extended Stay America Select Suites - Ogden! We are the perfect location for business travelers, students, tourists and those relocating to the Ogden, UT area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-15. From our location, you can easily visit local attractions such as the Hill Aerospace Museum, Fort Buenaventura Park, Ogden’s George S. Eccles Dinosaur Park and the Ogden Union Station. When you stay at an Extended Stay ... read more
Location details
2160 South 1200 West, West Haven, UT, 84401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Renovations are needed. My sink was clogged, the bath tub faucet was detaching from the wall & the a/c kept shutting off.
Business response:
Dear Elba, Thank you for your feedback and nice rating of your stay at our hotel. We apologize that our property did not meet your expectations and that several inconveniences led you to a less-than-favorable impression of our hotel. We will share your valuable comments with our team for further improvements. We hope you will return to see our commitment to providing outstanding visits should your future travels bring you to our area again.Sincerely,Hotel Management
.
Business response:
Thank you for the review and we hope you come see us again and we will try for a 5/5.
Front desk was very polite to me and my family. Hotel is very old need some upgrades. If you need somewhere to sleep do so. You had to take your own trash out. Check in was a little headache. They don’t have a lobby.
Business response:
Dear Tikia, Thank you for choosing our hotel and for taking the time to provide your feedback. We are glad our front desk staff provided you and your family with polite service. However, we apologize for any inconvenience you experienced during your stay. We understand that our hotel requires upgrades, and we are working to address this issue. We appreciate your patience and understanding as we continue to improve our facilities. We apologize for any inconvenience you experienced during check-in. We are always looking for wa... read more
Ron Hotel is very clean and the staff are amazing.
Business response:
Dear RON, Our entire team at Extended Stay America would like to thank you for your generous comments about our clean hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We aim to create a loyal customer who will return at every opportunity! We enjoyed hosting your visit; we look forward to seeing you soon.Sincerely,Hotel Management
I booked a room, then when i went to check-in, the room was given away. I understand this may have happened at the same time.
Business response:
Dear Eric, Thank you for taking the time to share your feedback with us regarding your recent reservation experience. We apologize for any inconvenience you may have experienced upon check-in due to the unavailability of a room. We appreciate your understanding and patience, and we hope to have the opportunity to provide you with a seamless and enjoyable stay in the future. Thank you for bringing this matter to our attention.Sincerely,Hotel Management
Disappointed that there was no dishes, or stopper for sink. I have stayed at other extended stay hotels and didn’t have to provide dishes
Business response:
Dear Karen, Thank you for posting a review of your recent stay with us. Our goal is to provide seamless and comfortable accommodations for every guest. Therefore, please accept our apologies for not meeting all your expectations during this visit. Brand standards require us to keep kitchenware at the front desk to ensure its cleanliness and provide them upon request from our guests. We are sorry if we missed communicating this with you during check-in. We hope you will choose us again as we are confident you will enjoy a mor... read more
Had stains on the bathroom floor. The hallways had unpleasant smell. Didn't have a blow dryer and didn't bring mine since most hotels provide one.Was just for a night, but would not stay here again.
Business response:
Dear Karen, Thank you for your recent stay and your feedback. We are sorry to hear we did not deliver the fresh and clean suite we are known for during your stay. We are very passionate about providing our guests with clean accommodations; therefore, we genuinely regret not meeting these expectations. We have shared your comments appropriately, and we hope you give us another chance when you return to our area. We have hairdryers available at the front desk for guests who need them. We are sorry that this was not communicate... read more
Just a good spot to be
Rude
Business response:
Dear Guest, We appreciate you choosing us and leaving your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We look forward to another opportunity so we can show you the outstanding hospitality you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Ogden
How is Extended Stay America Select Suites - Ogden rated?
Extended Stay America Select Suites - Ogden has a 4.2 star rating with 718 reviews.
When is Extended Stay America Select Suites - Ogden open?
Extended Stay America Select Suites - Ogden is open now. It will close tomorrow at 12:00 a.m.