This profile has been claimed by the business owner or representative.
1040 Greenwood Blvd., Lake Mary, FL, 32746, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Bel etablissement de lexterieur. Notre chambre etait tres ordinaire. Lodeur de lhumidité etait desagreable propablement a cause du tapis. La cuisine et le refrigirateur etaient tres sale
Business response:
Thanks for evaluating your experience at our hotel. Although you liked certain aspects of our hotel, we sincerely apologize for not meeting your expectations with regard to your room while you were here and the inconvenience it caused to you. Your feedback regarding odor and cleanliness is shared with the concerned team to ensure that remedial steps are taken immediately to ensure such problems aren’t repeated going ahead. Please give us another chance to accommodate you so we can deliver you with a better stay. Sincerely, ... read more
Pillows terrible, square foam cushions.. room was stuffy with antique cooling system.
Business response:
Please accept my sincere apology for the difficulties you encountered in your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
soccer tournament lady at front desk was not very friendly. No muffins, Hot water or coffee Sunday morning. Had to wait for her to replenish all three. She than made her coffee first and put it in office before she put out for all of us waiting.
Business response:
Steve, thank you for being our guest. We are disappointed to read your review and offer our sincere apologies for the poor service you received from our associates while you were here. This is not the way we would like our guests to leave with, so your feedback has been discussed with the team to ensure we deliver better service and treat every guest with the warmth they deserve. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Please consider a ... read more
Lake Mary Good place for the price, very convenient location.
Business response:
Angel, thank you for being our guest at Extended Stay America. We're glad to know you found us to be a fair price and that our location was ideal for you.It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Jose,thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Not really a breakfast included They offer “breakfast” but it was the least breakfast I have ever experienced at a hotel! Only little packaged muffins, granola bars and instant oatmeal. No fresh fruit and only coffee to drink or hot water for tea or hot chocolate. Just don’t expect much and you’ll be satisfied.
Business response:
Jayne, thank you for choosing Extended Stay America. Although you had a pleasant time with us, we are sorry you were disappointed with our grab-and-go breakfast offerings. Your concern has been shared with our brand leaders to determine new breakfast choices. Thanks again, we hope to welcome you back soon. Sincerely, Hotel Management
Pleased with Stay.. I don’t have much to stay .. I got rest that all that mattered that day.
Business response:
Kerry, thank you for choosing Extended Stay America for your needs. We are delighted to know you had a restful stay in your well-maintained room. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Jose, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. has a 4.2 star rating with 1,305 reviews.
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. is open now. It will close tomorrow at 12:00 a.m.