This profile has been claimed by the business owner or representative.
1040 Greenwood Blvd., Lake Mary, FL, 32746, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I do enjoying staying at this hotel would recommend it
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your time with us and were impressed with all the aspects of our hotel. Thanks again for recommending us online, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Ok, for one night Carpet needs replacing. Location is convenient to Lake Mary and Sanford. Middle of the road lodging.
Business response:
Mike, thank you for reviewing your recent stay. Please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve as well as what we are doing right. Thank you for staying with us and we would love the opportunity to serve you again. Sincerely, Hotel Management
Good extended stay hotel It seems that they are getting it together. It takes a while to unlock the doors, the internet is off and on. But the room is comfortable and clean. Good price for the stay.
Business response:
Thank you for reviewing your stay at our hotel. We are pleased to know you were comfortable here and that you also found us to be of a good value in the area. However, we are sorry for the issues you had with our complimentary Wi-Fi. Our maintenance team has been notified to ensure the issue is corrected. We appreciate you staying with us and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for choosing to stay at Extended Stay America. We believe a well-equipped room along with the amazing service and facilities sets the tone for a wonderful visit, and we are thoroughly excited to know this was your experience. We can’t wait to host you again the next time you are in the area! Sincerely, Hotel Management
Business response:
Melissa, we can’t thank you enough for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Andrew, thank you for your fabulous rating and letting us know your visit to Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Confusion on check in process First of all, there are two of the same hotel next to each other. That’s confusing to begin with. Where is my reservation? Second, when I got to the second location, where my reservation was, the front desk person said they couldn’t find my reservation. After searching through emails to find my confirmation number, she told me that she couldn’t find it because she had already checked me in. Why am I being checked in when I haven’t arrived? Doesn’t seem like it should be that way.
Business response:
Thank you for your review. Please accept our apologies for the reservation mix-up. We will investigate what went wrong in your instance. Be assured we will take a look at our procedures and fine tune where necessary to better serve you in the future. Counting on your kind generosity to accept our apologies, we hope you will consider a return visit. Sincerely, Hotel Management
thankful my experience at your Extended Stay was awesome I was able to reserve my room thru the online app.at work which only took about 15-mins.at the most,got the best rate,just overall very satisified
Business response:
Aundrea, thank you for taking the time to review your stay Extended Stay America. We are pleased to know you have benefited from the proximity to the places of your interest and that our service was up to your liking. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Came to get rest for a couple of days just to get away. Everything is good except for the roaches
Business response:
Herbert, thank you for staying at our hotel. We are happy to know you had an overall pleasant stay and that we met some of your expectations. However, we are sorry for the cleanliness issue you experienced while here and the inconvenience it caused. Your concern have been shared with our Pest control team to ensure the room is thoroughly treated and cleaned. We hope you will give us a chance to regain your trust on a future visit. Sincerely, Hotel Management
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. has a 4.2 star rating with 1,305 reviews.
Extended Stay America Select Suites - Orlando - Lake Mary - 1040 Greenwood Blvd. is open now. It will close tomorrow at 12:00 a.m.