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Extended Stay America Select Suites - Orlando - Sanford - Airport
- Hotels
- Sanford, FL
About this business
Location details
2727 South Orlando Drive, Sanford, FL, 32773, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for your amazing review, Antonio! We are thrilled to see that you enjoyed your stay!
I arrived before cut of check in time around 710pm. Reception window closed there was someone before me and after I arrived I had to wait at least 10 minutes to check in and the she couldn’t find my reservation even asked me if I was at right place. She end up locating my reservation and then check me in.
Business response:
Thank you for your review. We are so sorry the delay you experienced with checking in due to not being able to locate your reservation. We know how important your time is during your travels and we sincerely apologize for any inconvenience that this caused. Thank you for letting us know about your experience so that we can improve in this area.
Business response:
What a phenomenal rating! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area!
The property was not in the best area. The check in took awhile. Once inside, the smell of cigarettes and weed was terrible. Some areas wasn’t the cleanest. The room was ok at best. I will rate it a 2.5 out of 5 star
Business response:
Thank you for your comments. We are so sorry that you did not experience the exceptional stay that we intended for you due to the issues with the location, offensive odors and overall cleanliness. We strive to give a high-level of cleanliness that shines throughout your entire stay. We are so sorry that we failed to satisfy your expectations and will use your feedback to help us improve. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
What an amazing rating, Freddy! Thank you so much for choosing WoodSpring Suites for your traveling needs!
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay! We look forward to welcoming you back the next time your travels bring you to the area!
Business response:
Thank you so much for the terrific rating, Orrin! We are thrilled to see that you enjoyed such a great stay! Please come back and visit us soon!
Smelled like cigarettes.
Business response:
Thank you for your comments, Nerida. It is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this and will use your feedback to help us improve. We appreciate that you let us know how we're coming across and we hope that all your future travels are wonderful ones.
Very friendly staff
Business response:
What a phenomenal rating, Richard! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area!
Frequently asked questions about Extended Stay America Select Suites - Orlando - Sanford - Airport
How is Extended Stay America Select Suites - Orlando - Sanford - Airport rated?
Extended Stay America Select Suites - Orlando - Sanford - Airport has a 2.2 star rating with 2,257 reviews.
When is Extended Stay America Select Suites - Orlando - Sanford - Airport open?
Extended Stay America Select Suites - Orlando - Sanford - Airport is open now. It will close tomorrow at 12:00 a.m.