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Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
A TV do quarto não funcionava e o ar condicionado fazia muito barulho, fora isso, nos atendeu bem para o propósito da viagem. Custo beneficio compatível, boa localização. Cama confortável, e os itens básicos de cozinha, o valor para a utilização dos utensílios de cozinha variavam entre $29 e $49, achei alto e preferir usar apenas o micro ondas.
Business response:
Dear Márcia, We’re glad the location, comfortable bed, and basic kitchen setup met your needs for the trip. We apologize for the inconvenience caused by the TV not working and the noisy air conditioning. These are areas we are actively working to improve. Regarding kitchen utensils, they are kept at the front desk to ensure cleanliness and quality, and we understand the fees can feel high for some guests. We appreciate your honest feedback and will take it into account as we strive to enhance the overall guest experience. We... read more
Nice staff. Courteous and helpful.
Business response:
Dear Guest, Thank you for the generous review of Extended Stay America. We appreciate your kind words about our team. It’s wonderful to know the staff made a positive impression with their courtesy and willingness to assist. Creating a welcoming environment is very important to us, and your feedback encourages us to keep delivering that level of care. It was our pleasure to host your stay, and we look forward to your next visit. Sincerely, Hotel Management
Great place
It was okay Overall it was okay for what was needed. The room.is outdated but bed comfortable. The hotel and room had a bad smell. Would not stay here again though
Business response:
Dear Guest, We’re truly sorry to learn that the overall experience didn’t meet your expectations. Your feedback regarding the room condition and odor is being taken seriously and shared with our team for immediate review and improvement. We understand how important a fresh and welcoming environment is and are working hard to address these concerns. We appreciate your honesty and hope we have the opportunity to provide a better experience in the future.Sincerely,Hotel Management
The cleanliness of the room left a lot to be desired. It look like there was dog throw up underneath the bed in the bathtub and shower was disgusting. We mopped our own floors in the mop water was black.
Business response:
Dear Guest, We're sorry your room did not meet your expectations, especially regarding cleanliness. The conditions you described are far from the standards we strive to maintain. We take all feedback seriously and will address this with our housekeeping team to ensure better attention to detail moving forward. We appreciate you giving us a try and the opportunity to improve for future guests. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Man... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 860 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.