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Extended Stay America Select Suites - Orlando - South
- Hotels
- Orlando, FL
About this business
Location details
10401 S John Young Pkwy, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place
It was okay Overall it was okay for what was needed. The room.is outdated but bed comfortable. The hotel and room had a bad smell. Would not stay here again though
Business response:
Dear Guest, We’re truly sorry to learn that the overall experience didn’t meet your expectations. Your feedback regarding the room condition and odor is being taken seriously and shared with our team for immediate review and improvement. We understand how important a fresh and welcoming environment is and are working hard to address these concerns. We appreciate your honesty and hope we have the opportunity to provide a better experience in the future.Sincerely,Hotel Management
Always a great time what a wonderful hotel. I love it.
Business response:
Dear Carole,Thank you for the fantastic review of Extended Stay America. We’re glad to know you had such a delightful experience. It’s always our goal to create a warm and welcoming environment where guests feel right at home. Your kind words mean a lot to us, and it’s wonderful to know we made a positive impression. We look forward to your next stay.Sincerely,Hotel Management
Great!
The cleanliness of the room left a lot to be desired. It look like there was dog throw up underneath the bed in the bathtub and shower was disgusting. We mopped our own floors in the mop water was black.
Business response:
Dear Guest, We're sorry your room did not meet your expectations, especially regarding cleanliness. The conditions you described are far from the standards we strive to maintain. We take all feedback seriously and will address this with our housekeeping team to ensure better attention to detail moving forward. We appreciate you giving us a try and the opportunity to improve for future guests. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Man... read more
Frequently asked questions about Extended Stay America Select Suites - Orlando - South
How is Extended Stay America Select Suites - Orlando - South rated?
Extended Stay America Select Suites - Orlando - South has a 2.8 star rating with 837 reviews.
When is Extended Stay America Select Suites - Orlando - South open?
Extended Stay America Select Suites - Orlando - South is open now. It will close tomorrow at 12:00 a.m.