Extended Stay America Select Suites - Orlando - Southpark - Equity Row

Business response:

Thank you for your review. We apologize for the difficulties you faced in your bathroom and the cleanliness issues you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Ma... read more

Business response:

Thank you for choosing Extended Stay America. We are happy you enjoyed your stay and our spotless, spacious accommodations. Also, we will make a note of your feedback as we plan any changes to our breakfast offerings. Your comments are appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for sharing your feedback. We are happy overall you enjoyed your stay and liked our spotless accommodations. Also, we will pass along your comments to the appropriate individuals regarding food and beverage selections at our hotel. Thank you again, and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Tiffany, thank you for being our guest at Extended Stay America. We're delighted to know you loved our well-maintained property and that the service provided by our excellent associates met all your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management