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Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
2 separate locations right next to each other. Confusing.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Great place for the price! Didnt use the pool but having the kitchen made our stay much better. And all the provided dishes/cookware.
Business response:
Thank you for reviewing your stay with us at Extended Stay America. We're glad to know you found us to be at a fair price and that you were impressed with your well-equipped room. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
We like the ability of cooking at the property. We did like the breakfast provided, too simple.
Business response:
Thank you for the kind review of Extended Stay America. We are delighted to know you loved having a fully-equipped kitchen to cook your own meals and hat you could start your day with our delicious grab-and-go breakfast offerings. Thank you once more, and we look forward to serving you on a future date. Sincerely, Hotel Management
Needed to be close to this area for the next morning. Acceptable, but not overwhelming.
Business response:
Dave, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Fine for one night We stayed here because the price was right and we were reasonably close to the airport. The service at check-in was very nice, but otherwise it was average. The room was not as nice as the room at the other ESA we stayed at during our trip. The furnishing and lighting should have an update. It was alright for our purpose but if we were in Orlando for multiple nights we would stay elsewhere.
Business response:
Robert, thank you for being our guest. We are pleased overall you enjoyed your stay and liked the value we offer. However, it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Facilities needs up keeping. The room had old kitchen appliances and the bed mattress was worn out.
Business response:
Thank you for staying with us. We truly value your comments and opinions and use them to learn and improve our service. We have taken note of your concerns and will discuss them with our team to review our current procedures and make changes accordingly. We appreciate you sharing your concerns and hope to have another opportunity to host you again. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
It was advertised that the kitchen was stocked with dishes pots pans etc. we had to go to the desk to get all of these and had to carry up a huge plastic tote to the room. We had 4 in our party. They gave us 1 tiny tube of body wash. The area around the pool was dirty with trash overflowing from the cans. Pool water was freezing. Couldn’t use it and the kids were looking forward to it We ordered a room with 2 queen beds and a sofa bed. Was told sofas were only in the 1 king bed room. Had to pay $15 more for a rollaways found... read more
Business response:
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 3.2 star rating with 2,491 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.