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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Airport - E. Oak St. is located at 4357 E Oak St, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Late reservation. I waited almost 3 hours before checking-in.
Business response:
Dear Serge, Thank you for taking the time to leave a review; we appreciate your feedback. We sincerely apologize for the inconvenience you encountered during check-in due to the long wait. Please know that this is not the standard of service we strive to provide. Your feedback is invaluable in helping us improve and ensure a smoother check-in experience for all our guests. We hope you give us another opportunity to serve you in the future.Sincerely,Hotel Management
Stocking the room was poorly done. The hotel desk closes overnight from 10 p.m. to 9 a.m. Therewere two bath towels, no hand towels, no wash clothes, and no way to make coffee. There was no microwave and zero cooking utensils. A small pot for boiling water and a cup or two would have been helpful. The vinyl sofa was worn and needed to be reupholstered. There was only one chair at the kitchen counter dining area when there should have been two chairs. Accessablity was good.
Business response:
Dear Teresa, Thank you very much for staying at our hotel. We apologize for anything other than a completely satisfying stay and appreciate the feedback. Your honest comments will be shared with our associates, and we will use them for future improvements. We hope to welcome you in the future so that you can enjoy the elevated experience you always deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 4.2 star rating with 1,640 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.