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Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for Work Upon arrival, the hotel staff had to meet me at my room to remove an air filter which had a minty smell to the room. At first I was pleased, than a few days passed by and the smell of the room was a pungent urine smell. I didn't mind so much until one of the former tenets had let me know that the toilet exploded when he was staying in that room. Which once I figured it out, I don't even think they replaced the carpet after it happened. The sliding door to the closet was also a broken mirror. I even managed to s... read more
Business response:
Thank you for your response. I sincerely apologize for the room conditions you experienced. To uphold our company’s high standards, I will make sure we are thoroughly cleaning and inspecting rooms prior to guest arrivals. We are committed to satisfying our guests, so thank you for your feedback.
Perfect for visiting. I'm not the kind of person to freak out on how old the hotel is. However, I notice a few things raised my concern. There is a urine smell, and the sliding glass Mirror door to the closet was broken. I even managed to step on some glass that was not picked up. I would suggest maintaining it prior to allowing customers staying there.
Business response:
Thank you for taking the time to review our property. Please accept our apologies for the room conditions you experienced. In response to your feedback, I will make sure we are thoroughly inspecting rooms. We would love to have another chance to provide you with a better experience at our hotel.
It was OK It was OK
Business response:
Peter - Thank you for your review. We are glad to hear that you had a pleasant stay at our hotel. Thank you again for your feedback. We hope to see you again soon.
Hotel looks and feels old. Needs to be upgraded. certainly nothing to write home about, but the hotel is conveniently located to the highway. Would stay here again if the price is right and if I am not concerned about comfort. Perfect for overnight stay.
Business response:
Thank you for taking the time to review our property. Please accept our apologies that our hotel’s appearance was not to your expectations. Still, I am glad to read that you found our hotel to be a good value and enjoyed our convenient location. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
괜찮습니다.0 전체적으로 괜찮았어요. 위치도 나쁘지 않았으며 직원들도 그럭저럭 괜찮아요.
Nice stay, late checking in but sucessful. Comp bkfst was just right. Room was pre cooled and comfrortable. Easy to find with GPS.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 4.3 star rating with 1,592 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.