Extended Stay America Select Suites - Phoenix - North

Business response:

Dear Guest, Thank you for sharing your experience with us. We truly regret that the bathing area did not function as expected during your visit. Issues like slow flow or standing moisture can cause inconvenience and are not reflective of the standards we strive to maintain. Your comments have been communicated to our maintenance team for attention. We appreciate you bringing this to our notice, as it allows us to improve the environment for all who stay with us. We hope you will consider returning in the future so we may pro... read more

Business response:

Dear Johnny, Thank you for sharing your feedback at Extended Stay America! It is delightful to know your stay was enjoyable and the kitchen was both clean and well-maintained. Your satisfaction encourages our team to keep delivering exceptional experiences. We look forward to hosting you again for another comfortable visit. Sincerely, Hotel Management 

Business response:

Dear Steven, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Sincerely, HotelManagement