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Extended Stay America Select Suites - Raleigh - RDU Airport
- Hotels
- Morrisville, NC
About this business
Extended Stay America Hotel Raleigh - RDU Airport is located at 2700 Slater Rd, Morrisville, NC. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
2700 Slater Rd., Morrisville, NC, 27560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a decent stay The front desk was awesome Kenyatta nice and friendly. The room was in need of some TLC. They have not dusted in years. The furniture needed to be replaced. On the positive side I didn’t see any bed bugs or roaches. The tv work and the elevator. I did not encounter any rowdy behaviour. The hotel is extremely close to the airport so you could hear some of the planes flying overhead at night.
Business response:
Dear Clarence, Thank you for taking the time to share your experience. It is nice knowing you had a pleasant stay. We’re happy that Kenyatta and our front desk team made a positive impression and that you found the location convenient. Thanks to your feedback about the room, we will investigate the issues you raised to improve things in the future. We hope to have the opportunity to provide you with an even more enjoyable stay in the future.Sincerely,Hotel Management
My stay was great, except learning upon return to bed down on the second night, my payment to my third party did not reach the desk of the Extended Stay. Not willing to tarnish my integrity, I paid what was said to be owed. A couple of hours after checkout, I received a call to inform me that I was being given a refund of the second payment, and that the initial payment had finally been received. Now... this all occurred because I was trying to "sneak in past curfew," meaning after the close of the office. It took what felt ... read more
Business response:
Dear Russell, Thank you for your kind words and for sharing your experience! We’re thrilled to hear that you received such a warm and welcoming memory from our team. Providing exceptional service has always been our goal, and it’s wonderful to know that June left such a positive impression on your visit. We look forward to welcoming you back to Extended Stay America and ensuring that every stay with us is as memorable. Safe travels, and we hope to see you again soon!Sincerely,Hotel Management
No curtains on window, and blinds were about 6 inches two narrow for window. Had to ask for a blanket to cover window. Phone in room didnt work. No ice machinne on property.
Business response:
Dear Mark,We sincerely apologize for the inconvenience you experienced during your stay. The issues you mentioned regarding the window coverings, phone, and lack of an ice machine are certainly not the standard we aim to uphold. We will address these concerns with our team to ensure improvements are made to these areas. Thank you for your feedback. We hope you will give us another chance to demonstrate the excellent service you should have experienced on this visit.Sincerely,Hotel Management
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Business response:
Dear Dennis, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Hotel Management
Business response:
Thank you
Frequently asked questions about Extended Stay America Select Suites - Raleigh - RDU Airport
How is Extended Stay America Select Suites - Raleigh - RDU Airport rated?
Extended Stay America Select Suites - Raleigh - RDU Airport has a 4.2 star rating with 1,109 reviews.
When is Extended Stay America Select Suites - Raleigh - RDU Airport open?
Extended Stay America Select Suites - Raleigh - RDU Airport is open now. It will close tomorrow at 12:00 a.m.