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Extended Stay America Hotel Raleigh - RDU Airport is located at 2700 Slater Rd, Morrisville, NC. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
2700 Slater Rd., Morrisville, NC, 27560, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
My stay was great, except learning upon return to bed down on the second night, my payment to my third party did not reach the desk of the Extended Stay. Not willing to tarnish my integrity, I paid what was said to be owed. A couple of hours after checkout, I received a call to inform me that I was being given a refund of the second payment, and that the initial payment had finally been received. Now... this all occurred because I was trying to "sneak in past curfew," meaning after the close of the office. It took what felt ... read more
Business response:
Dear Russell, Thank you for your kind words and for sharing your experience! We’re thrilled to hear that you received such a warm and welcoming memory from our team. Providing exceptional service has always been our goal, and it’s wonderful to know that June left such a positive impression on your visit. We look forward to welcoming you back to Extended Stay America and ensuring that every stay with us is as memorable. Safe travels, and we hope to see you again soon!Sincerely,Hotel Management
No curtains on window, and blinds were about 6 inches two narrow for window. Had to ask for a blanket to cover window. Phone in room didnt work. No ice machinne on property.
Business response:
Dear Mark,We sincerely apologize for the inconvenience you experienced during your stay. The issues you mentioned regarding the window coverings, phone, and lack of an ice machine are certainly not the standard we aim to uphold. We will address these concerns with our team to ensure improvements are made to these areas. Thank you for your feedback. We hope you will give us another chance to demonstrate the excellent service you should have experienced on this visit.Sincerely,Hotel Management
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Business response:
Dear Dennis, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely,Hotel Management
Business response:
Thank you
Extended Stay America Select Suites - Raleigh - RDU Airport has a 4.2 star rating with 1,103 reviews.
Extended Stay America Select Suites - Raleigh - RDU Airport is open now. It will close tomorrow at 12:00 a.m.