Extended Stay America Select Suites - Raleigh - RDU Airport

Business response:

Dear Tyandrick, We are so glad to hear you experienced such warm hospitality during your stay at Extended Stay America! It means a lot to know the team made you feel welcome and well taken care of. Creating a positive and comfortable environment for our guests is our top priority. We appreciate you taking the time to share your feedback and hope to see you again soon! Sincerely, Hotel Management 

Business response:

Dear Guest, We are glad you chose to stay at our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay with us again! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for staying with us and for taking the time to share your thoughts. We’re glad your overall stay was pleasant, but we also appreciate you highlighting areas where we can improve. Your feedback for the shower has been passed on to the team concerned, as we always look for ways to enhance comfort and convenience. We hope to welcome you back and offer a better experience next time.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback regarding your time at Extended Stay America. We are pleased you found us to be of excellent value. We believe our price and service make us a top hotel choice when visiting the city. Thank you again for your feedback; we hope to see you soon.Sincerely,Hotel Management