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Extended Stay America Select Suites - Roanoke - Airport
- Hotels
- Roanoke, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2705 Frontage Rd. NW, Roanoke, VA, 24017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Weekend Getaway This is close to all we wanted in Roanoke. What was disappointing: Not one glass, cup, or plastic glass to be found!!! Not even in the bathroom !!!! Nothing in the cupboards either. Had a kitchenette, but no flatware, no glasses, bowls....nothing! Found the "No Glass to drink from" very strange. Coffee was delicious in the lobby, but only had cream THAT WAS SWEETENED!!! Might stay here again, but will bring my own "stuff".
Business response:
Patricia, thank you for being our guest. Though it's good to see you had a pleasant stay, we apologize for not communicating our dishware policy during your check-in. To ensure cleanliness of kitchenware on arrival, brand standards require us to make these items available at the front desk. We hope this will not detract your otherwise pleasant stay, and we appreciate that you will choose us again in the near future. Sincerely, Hotel Management
Two thumbs up
Business response:
Michelle, thank you for your five-star review of your visit to Extended Stay america. We are delighted we met your expectations and look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Business response:
We can’t thank you enough for the perfect rating of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to see we succeeded in making this happen for you. We look forward to being of your service again whenever you are back here. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
It was great. Nice staff. Cute front desk girl lol. Clean room comfortable bed
Business response:
Brandon, thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us! We appreciate your feedback and look forward to hosting you again at Extended Stay America - Roanoke – Airport. Sincerely, General Manager
Staff were courteous and welcoming. That's always a plus, thank you!
Useful location The hotel staff were very good and the hotel in a good location with good facilities except the Wifi. Having stayed in a few Extended stay hotels recently in VA and NC they all suffer from the safe inconsistent WIFI a throw back to years ago as to how it use to be. It certainly needs an major overhaul and I was only try to get a web browser not download movies or anything demanding.
Close to airport and shopping I was surprised by the condition of the room for the price. Great value!
Business response:
Thank you for taking the time to share your comments. It is good to know you enjoyed our convenient location and the condition of your room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
When I arrived I went to the room number they gave me the key wouldn't work after going up all them stairs , I went back to get another key for another room the room wasn't cleaned up from previous guest , finally after going to the 3rd room I was just drained after working all day but y overall stay & comfort for the price was good
Frequently asked questions about Extended Stay America Select Suites - Roanoke - Airport
How is Extended Stay America Select Suites - Roanoke - Airport rated?
Extended Stay America Select Suites - Roanoke - Airport has a 4.4 star rating with 1,241 reviews.
When is Extended Stay America Select Suites - Roanoke - Airport open?
Extended Stay America Select Suites - Roanoke - Airport is open now. It will close tomorrow at 12:00 a.m.