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Extended Stay America Select Suites - Roanoke - Airport
- Hotels
- Roanoke, VA
About this business
Location details
2705 Frontage Rd. NW, Roanoke, VA, 24017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent Stay! Decent stay!
Business response:
Thank you for staying at Extended Stay America. We are glad you had an enjoyable time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Christopher, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Weekend Getaway This is close to all we wanted in Roanoke. What was disappointing: Not one glass, cup, or plastic glass to be found!!! Not even in the bathroom !!!! Nothing in the cupboards either. Had a kitchenette, but no flatware, no glasses, bowls....nothing! Found the "No Glass to drink from" very strange. Coffee was delicious in the lobby, but only had cream THAT WAS SWEETENED!!! Might stay here again, but will bring my own "stuff".
Business response:
Patricia, thank you for being our guest. Though it's good to see you had a pleasant stay, we apologize for not communicating our dishware policy during your check-in. To ensure cleanliness of kitchenware on arrival, brand standards require us to make these items available at the front desk. We hope this will not detract your otherwise pleasant stay, and we appreciate that you will choose us again in the near future. Sincerely, Hotel Management
Two thumbs up
Business response:
Michelle, thank you for your five-star review of your visit to Extended Stay america. We are delighted we met your expectations and look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Business response:
We can’t thank you enough for the perfect rating of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to see we succeeded in making this happen for you. We look forward to being of your service again whenever you are back here. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
It was great. Nice staff. Cute front desk girl lol. Clean room comfortable bed
Business response:
Brandon, thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us! We appreciate your feedback and look forward to hosting you again at Extended Stay America - Roanoke – Airport. Sincerely, General Manager
Staff were courteous and welcoming. That's always a plus, thank you!
Useful location The hotel staff were very good and the hotel in a good location with good facilities except the Wifi. Having stayed in a few Extended stay hotels recently in VA and NC they all suffer from the safe inconsistent WIFI a throw back to years ago as to how it use to be. It certainly needs an major overhaul and I was only try to get a web browser not download movies or anything demanding.
Frequently asked questions about Extended Stay America Select Suites - Roanoke - Airport
How is Extended Stay America Select Suites - Roanoke - Airport rated?
Extended Stay America Select Suites - Roanoke - Airport has a 3.5 star rating with 1,902 reviews.
When is Extended Stay America Select Suites - Roanoke - Airport open?
Extended Stay America Select Suites - Roanoke - Airport is open now. It will close tomorrow at 12:00 a.m.