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Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Branson Trip Nice room .Was upgraded after we found out the room was double booked Nice hotel in a strange location but nice neighborhood.
When arriving they wanted to charge me more than what I had agreed on the site to pay. Although she ended up charging me less than the price because of all the confusion and for the trouble with the waiting line to check in. They were under staffed
If you need someplace to crash Smelled like smoke in the halls. People live there. We booked it because we got into town late and there were few rooms left at a decent price.
Business response:
I appreciate you bringing your experience to our attention. I am truly sorry the hallways smelled of smoke and the rooms felt outdated. I am happy to announce we are getting a full renovation starting in October 2015. Upon completion of the renovation we will be a 100% smoke free property. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope that you will give us the opportunity to provide you with a better stay the next time you're in Springfield.
Arrived late evening and had to wait a bit for the front desk clerk to show up. Other than that minor incident, the rest of the stay was pleasant and the staff was friendly and helpful.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. Please accept our apologies for delay you experienced during check-in. Still, I am glad to read that you had a pleasant stay overall and enjoyed our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
The hotel clerk that checked me in was very friendly and took care of my needs. My room was OK. I noticed the floor had a dip in it at the top half. Maybe a water leaked had damaged the floor. When I had my shoes off, the floor seemed mildly damp. I did not ask to switch rooms, but I did let the clerk know at checkout. I would rate the hotel maybe 2 stars.
Business response:
Thank you for your review. We're sorry to hear about the flooring in your room; however, we are glad that you enjoyed our friendly staff. We have addressed the issue with our maintenance engineer to ensure your experience is not repeated. Thank you again for your feedback. We hope to see you again in the future.
Great staff. The hotel is in the process of upgrading. The staff was excellent.
Business response:
Thank you for taking the time to give us your feedback regarding your recent stay in Springfield. We are happy to hear that our staff was excellent. We strive to make our guests feel like they are home away from home. We are excited to announce we are receiving a full renovation in October 2015. Thank you again for your feedback and we will see you in the near future.
Excellent staff Hotel being upgraded. Staff was excellent!
Extended Stay really does have a full kitchen. Escaping drenching rain from thunderstorms, Extended Stay was convenient from the highway and quiet. Full kitchen with anything you needed to cook at the front desk.
Business response:
Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. We are happy to hear that we were able to accommodate your needs with our fully equipped kitchens and convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.