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Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location and value in St Louis metro area. Great Value. Good central location.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that you had a great stay. I am so pleased to read that you appreciated our central location and that you found us to be a great value. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
It was not a good stay for the first night They put me in a room where their was smoking it was dirty and had bugs but the staff was nice but still need update
Business response:
I appreciate you bringing your experience to our attention. It upsets me to hear that your room had a smoke odor and a pest issue. I am sorry for your experience. I discussed your comments with the team, and we are working to ensure that all guests follow our smoking policies to prevent your experience from being repeated. As well, I have contacted our pest services company and they will be treating our rooms. The staff and I appreciate your comments, as it will only help us to improve. It would be our pleasure to have you s... read more
Well worth the price Had trouble keeping the room for much time at a decent price but otherwise wonderful.
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were satisfied with your stay overall; however, it was disheartening to read that you felt our rates were expensive. Your feedback will be useful to us as we continually work to improve our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Just OK The room was very spacious; that was wonderful. It is really like having a mini apartment. The bed however was terrible. I didn't sleep much for the 4 days and that made for a long trip. The couch was missing a cushion and the blankets on the bed were not good, they were really slick and kept falling off (bring your own). Had to request for dishes, pots and pans etc. to be brought to the room.
served its purpose Stayed for one night with 2 friends after a concert. Customer service was not the best. Sunday morning I asked to print my St. Louis Cardinals tickets and was told by the front desk lady "we do not let guests use our computers." The room was not the best no pictures on the walls and huge holes in the wall where pictures had been. The bed was comfortable. Not the cleanest hotel.
Close to Verizon Wireless Amp/nice neighborhood It was a convenient location for what we were there for. The booking guy said there would be roll-away beds and a shuttle but neither were true. The front desk lady did accommodate us by giving us a room with two queen beds instead. The walls needed a good scrub and my towel had a few black hairs that made me a little uneasy. There was a kitchen- with appliances--but no coffee pot! I think there should have been one in the room and coffee should have been provided (or at least ... read more
Business response:
Your review was recently brought to our attention and we would like to take a moment to personally respond. We strive to provide guests with a "home away from home" experience, so we are very disappointed to hear that your room was not cleaned properly and that you were not informed that we offer coffee makers at our front desk. To uphold our company's high standards, we will be working with our housekeeping staff to ensure very room is cleaned properly. We will also be reviewing your comments with our front desk staff to ma... read more
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 3.8 star rating with 2,402 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.