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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Room looks nice and everything works well, so no complaints about that. However, the service is not what I expected. They don’t clean the room daily, and the staff told me I have to go to the office myself to pick up new towels and bedding if I want them changed, which is a bit inconvenient.
Business response:
Thank you for your kind comments about the room we're glad you enjoyed your stay. We're sorry our service did not meet your expectations. As part of our policy we do not offer daily housekeeping but fresh towels and bedding are available upon request at the front desk we understand this may be inconvenient and appreciate your feedback. We hope to welcome you again in the future.
room was very clean and nice. had useable kitchen and microwave. lots of parking. free breakfast was not good. packaged muffins. coffe was good. no place to sit. overall i plan to stay there again. good value for price.
Business response:
Dear Guest, We’re so happy you found your room comfortable and well-equipped for your needs. It’s great to know you enjoyed the convenience and overall value of your stay. We appreciate your feedback regarding the morning offerings and seating, as it helps us identify areas to improve. At Extended Stay America, we strive to provide a pleasant experience for every guest. We look forward to welcoming you back again soon. Sincerely, Hotel Management
Staff is wonderful
Thank you
Business response:
Dear Guest, We are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Hotel Management
Thank goodness A goodnight sleep 😴
Business response:
Dear Guest, We are so glad you enjoyed a restful, relaxing stay at Extended Stay America! There is nothing better than feeling refreshed after a comfortable night, and we are happy we could provide that for you. Your feedback means a lot to us, and we look forward to welcoming you back again soon for another peaceful and enjoyable visit. Sincerely, Hotel Management
I am a returning customer and I enjoy staying at esa and wouldn't stay anywhere else it's my home away from home
Business response:
Dear Guest, Thank you for your wonderful review and for being a loyal guest. We are truly honored to be your preferred choice and your home away from home. It means a great deal to our entire team to know that you consistently enjoy your stays with us. Your continued trust and support motivate us to maintain the highest standards of comfort, service, and hospitality. We look forward to continuing to provide you with exceptional experiences each time you visit. It is always a pleasure to have you with us, and we are excited t... read more
Clean and spacious room, good pillow and room temp. Needs more hot breakfast choices.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the clean and spacious room, comfortable pillows, and room temperature during your stay. Your positive comments are truly appreciated. We also value your suggestion regarding the addition of more hot breakfast options. Guest feedback like yours helps us identify opportunities to enhance our offerings and overall experience. We will certainly take this into consideration as we continue to improve our services. We look forward to h... read more
El hotel es un hotel viejo. pero por el precio esta bien , tranquilo y sin deposito. es llega y entra
Business response:
Dear Guest, We are glad you found your stay at Extended Stay America convenient and peaceful. It is great to know that the straightforward check-in process and relaxed atmosphere met your expectations. We appreciate your feedback and are happy that the value of your stay was enjoyable. We look forward to welcoming you back for another comfortable, hassle-free visit. Sincerely, Hotel Management
I don’t want the staff! Not good!
Business response:
Dear Guest, Thank you for your feedback. We hope your overall stay was pleasant, though we are sorry to hear that your experience did not fully meet expectations. Providing courteous and attentive service is very important to us, and your comments have been noted for internal review. We appreciate you bringing this to our attention and hope to have the opportunity to offer you a more positive experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,299,558 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is closed now. It will open at 9:00 a.m.