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Extended Stay America Select Suites - Tallahassee - Northwest
- Hotels
- Tallahassee, FL
About this business
Location details
5344 W Tennessee St, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The house keeping and the front desk was extremely nice and welcoming...the room was clean to my expectations and bed was so comfortable i didn't wanna ever leave
Super clean, smells clean, room is huge like an apartment. Online pics and reviews don’t do it Justice. All electronic checkin no papers to sign with a pen and I love that. Front desk rep hates her job and is rude and short with you at chrckin but who cares in a super clean place with an efficient chrckin process? I slept like a baby in room 202 it’s at the end of the hall by the stairs that no one takes. Tv swivels to watch in bed or on couch. Ask for dishes and a hair dryer, it’s not automatically in room.
Business response:
Dear Kea, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for your remarks about our clean, comfortable suites and the system of check-in. We love to hear when a guest has had a wonderful night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. We apologize for the unpleasant manner you encountered with the front desk staff. Thank you for allowing us to host your visit, and we hope to provide yo... read more
Check-in staff were very pleasant and helpful.
Business response:
Dear Georgie, Thank you for posting such kind comments about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing to stay with us.Sincerely,Hotel Management
Pros: Staff was prompt to fix problems, good location lots of restaurants and shopping, rooms safe and relatively clean. Cons: Elevator needs to be cleaned, elevator license expired 2021. 2 cockroaches in my room, room floors were dirty, Direct TV menu not working right
Business response:
Dear Carl, Thank you for being our guest and reviewing our hotel. We appreciate your compliments about where we are excelling and your feedback regarding things you would change. We have shared your concerns with the appropriate individuals, and we are following up to determine where we went wrong and how we can enhance our service to our guests. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Manage... read more
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - Northwest
How is Extended Stay America Select Suites - Tallahassee - Northwest rated?
Extended Stay America Select Suites - Tallahassee - Northwest has a 2.7 star rating with 1,097 reviews.
When is Extended Stay America Select Suites - Tallahassee - Northwest open?
Extended Stay America Select Suites - Tallahassee - Northwest is open now. It will close tomorrow at 12:00 a.m.