Extended Stay America Select Suites - Tampa - North Airport

Business response:

Thank you for choosing our hotel for your stay. We are very sorry for disappointing you during this visit. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel and for your rating. We regret what you mentioned and hope the rest of your stay was pleasant. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Norelys, thank you for staying at Extended Stay America and for the excellent rating. We are pleased your stay with us was a great one, and our associates took good care of you. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We are glad you had a restful stay. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Rosa, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for visiting Extended Stay America and for your wonderful review. We are delighted you had an excellent experience with us. Please come back and see us again soon. Sincerely, Hotel Management 

Business response:

Dana, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management