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Extended Stay America Select Suites - Tampa - North - USF/Attractions
- Hotels
- Temple Terrace, FL
About this business
Location details
12242 Morris Bridge Road, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need renovations
The rooms were decent for the 5 nights we stayed. No housekeeping at all, we had to get our own towels and take the dirty ones down. Breakfast was only coffee, teas, muffins, granola bars & oatmeal/grits packets. Staff was friendly but the rooms were outdated with rusty stoves and fridges. Wish we got more for the price we paid. At least have a housekeeping stop by the rooms - we basically had to do it all ourselves.
Business response:
Dear Zaria, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
The same brand hotel was next door and looked nice We pulled up and looked at the building and knew it wasn't going to be all that inside. The hallways smelled funny and no i don't mean weed or drugs. The room looked ok but bathroom floor looked like was something resembling lotion or male bodily fluids between the sink and toilet.
Business response:
Dear Maurice, Thank you for being our guest. It is nice that you had a pleasant time and found the room comfortable. However, we are sorry for the inconvenience caused and will discuss with the housekeeping team to actively handle such concerns as we advance. In response to your feedback, we will discuss with our concerned team to recheck the missed spots in the room, as customer satisfaction is always a priority. Our front desk team is there to improve your time with us. Never hesitate to speak to them. Please revisit and a... read more
Great personnel!Very friendly and available.
Business response:
Dear John, Thank you for your excellent feedback. At Extended Stay America, we take pride in delivering exceptional service to all our guests, and we are thrilled to read that you had a delightful experience. Your kind words about our staff and their outstanding hospitality mean a lot to us. We appreciate your patronage and look forward to welcoming you back soon!Sincerely,Hotel Management
Very good property
The hotel was safe, clean, the air conditioning worked well, and the shower had plenty of hot water. Although clean, the Decore was in need of an update, there was no daily maid service or change of linen and you had to take out your own trash. We were fine with that to get the best price in the area. I was disappointed that the hotel advertise breakfast included and what was there really wasn't breakfast. Coffee, mini muffins and instant oatmeal might be a weak Continental breakfast, but certainly isn't a breakfast.
Business response:
Dear Jeff, Thank you for choosing Extended Stay America and sharing your review. We're pleased to know that you enjoyed most of your stay and found our property clean and safe with functional amenities. However, we understand your disappointment with the breakfast offerings, and your remark about the lack of daily maid service and linen changes is noted. Your feedback is valuable to us as we continue to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North - USF/Attractions
How is Extended Stay America Select Suites - Tampa - North - USF/Attractions rated?
Extended Stay America Select Suites - Tampa - North - USF/Attractions has a 3.3 star rating with 2,398 reviews.
When is Extended Stay America Select Suites - Tampa - North - USF/Attractions open?
Extended Stay America Select Suites - Tampa - North - USF/Attractions is open now. It will close tomorrow at 12:00 a.m.