Extended Stay America Select Suites - Tampa - North - USF/Attractions

Business response:

Dear Sharon, We apologize for the inconvenience regarding your room assignment and the lack of coffee. We understand how important it is to receive the room you booked, and we will address this issue with our team to ensure better communication in the future. Your comfort is our priority, and we appreciate your patience. We hope you’ll give us another chance to provide you with a more satisfying stay. Sincerely,Hotel Management 

Business response:

Dear Benjamin, Thank you for reviewing your recent stay. Please accept our apologies for not meeting all of your expectations, as we always want to provide an outstanding experience for every guest. We appreciate you letting us know how we can improve, as well as what you enjoyed about your time with us.It was a pleasure hosting your visit, and we would love the opportunity to accommodate you again.Sincerely,Hotel Management 

Business response:

Dear Rodrigo, Thank you for your feedback! We’re delighted to hear that you had a nice stay with us. Our team works hard to ensure a pleasant experience for all guests, and it's great to know that we met your expectations. We look forward to welcoming you back for another wonderful stay at Extended Stay America in the future. Sincerely,Hotel Management