Extended Stay America Select Suites - Tampa - North - USF/Attractions

Business response:

Dear Beatriz, Thank you for your feedback. We take your concerns seriously and apologize for the discomfort you experienced with individuals loitering near the hotel entrance. Your safety and comfort are our top priorities, and we will address this issue with our team to ensure a more secure environment for our guests. We appreciate your comments regarding our desk clerks and will continue to provide them with the training and support needed to maintain professionalism. We hope you’ll consider staying with us again for an im... read more

Business response:

Dear Bobbi,Thank you for your feedback. We apologize that the kitchen amenities did not meet your expectations during your stay. We understand the importance of having a fully equipped kitchen, especially for extended stays, and we regret any inconvenience this may have caused. Your comments are valuable, and we will review our kitchen offerings to improve the experience for future guests. We hope to provide a more complete and satisfying stay on your next visit.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your kind words! We are thrilled that you had a positive experience with the attentive front desk service at Extended Stay America. We look forward to welcoming you back for another great stay!Sincerely,Hotel Management 

Business response:

Dear Chris, thank you for your feedback. We are sorry to hear that your stay did not fully meet your expectations. Your comments are valuable and will be used to improve our services. We hope to have the opportunity to provide a better experience during your next visit.Sincerely,Hotel Management