Extended Stay America Select Suites - Tampa - North - USF/Attractions

Business response:

Todd, thank you for staying at Extended Stay America. We are glad to know you were impressed with our ideal location and that you had a great stay here. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thanks so much for the terrific rating regarding your visit to Extended Stay America. Making sure that each guest's experience is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, Hotel Management 

Business response:

Yohann, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thanks for the 5-star review of Extended Stay America. We are thrilled to know you had a relaxing stay with us and the service provided by our staff was above and beyond your expectations. Our team has appreciated you for highlighting their efforts. Thank you once more for the kind comments, and we look forward to serving you at your second home. Sincerely, Hotel Management 

Business response:

Alan, thanks for evaluating your experience at our hotel. Although you had an overall pleasant stay with us, we are sorry for not meeting all of your expectations. Your feedback is noted and it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America for your needs. We are delighted to know you liked our affordable price and were impressed with our convenient location. Thanks once more for sharing your feedback, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Pat, we appreciate you choosing our hotel and for providing your review. It felt good to know you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Chuck, thank you for staying with us at Extended Stay America. We’re glad to know you liked your well-maintained room and that you were impressed with the service provided by our staff. However, we’re sorry for the inconvenience you experienced due to our hotel policy. Please know our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. We regret if this was not explained to at the time of y... read more