Extended Stay America Select Suites - Tampa - North - USF/Attractions

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you had a great stay with us and that our offerings were to your satisfaction. The feedback for the odor is shared with our housekeeping team to do deep cleaning of that particular room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your accommodations. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon! Sincerely, Hotel Management 

Business response:

Alisha, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Business response:

Loren, thanks for sharing your experience at Extended Stay America. It is a delight to know you were happy with the comfort of your well-appointed room and that you experienced a great night’s sleep in your cozy bed. Thanks once more for your positive comments, and we look forward to welcoming you both again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but we are sorry we missed meeting some of your expectations. We value your suggestion and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Andre, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management 

Business response:

We are glad our service and facilities lived up to expectations! It was a pleasure to read about the excellent service you received. We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. We hope you will make Extended Stay America your home away from home whenever your travels bring you this way again. Sincerely, Hotel Management 

Business response:

Kevin, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management