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Extended Stay America Select Suites - Tampa - North - USF/Attractions
- Hotels
- Temple Terrace, FL
About this business
Location details
12242 Morris Bridge Road, Temple Terrace, FL, 33637, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very pleasant - d so agents were very nice and hel
Unhappy They advertise breakfast but there is no breakfast. Supposed to be non smoking but I could smell cigarettes in hallway. They don't answer the extension they give if I needed anything. Noisy and tje bathroom sink doesn't drain properly.
Business response:
Dear Guest, We sincerely apologize for the issues you encountered, including the misleading breakfast advertisement, hallway smoke odor, slow response from staff, noise disturbances, and the bathroom sink not draining properly. Your comments have been shared with our team to address these concerns and improve guest satisfaction. We truly value your input and hope to have the opportunity to offer you a much-improved stay in the future. Sincerely,Hotel Management
A roach greeted us when we first arrived and turned the lights on. The shower was clogged up real BAD. Room had a smell. But the staff was cool.
Business response:
Dear Guest,We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your visit. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. We hope you will consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Hotel Management
Clean, excellent person on day shift. Night girl with red hair, rude.
Business response:
Dear Guest, Thank you for your feedback. We're glad you found the hotel clean and had a positive experience with our day staff. However, we regret that your interaction with our night staff did not meet expectations. Providing friendly and professional service at all times is our priority, and we will address this matter internally. Your input helps us improve, and we appreciate your time in sharing your experience. We look forward to welcoming you back to Extended Stay America for a better stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North - USF/Attractions
How is Extended Stay America Select Suites - Tampa - North - USF/Attractions rated?
Extended Stay America Select Suites - Tampa - North - USF/Attractions has a 3.3 star rating with 2,398 reviews.
When is Extended Stay America Select Suites - Tampa - North - USF/Attractions open?
Extended Stay America Select Suites - Tampa - North - USF/Attractions is open now. It will close tomorrow at 12:00 a.m.