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Extended Stay America - Shelton - Fairfield County

4.3
  • Hotels
  • Shelton, CT

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

945 Bridgeport Ave., Shelton, CT, 06484, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,594 reviews
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Denise 
5 years ago

This hotel is a joke All the staff had an attitude and really couldn’t be bothered. Went down to breakfast in the morning to get milk for the baby and they didn’t have any, the breakfast if you can even call it that was appalling. I drink tea with milk so I couldn’t even get a drink. The back door has an ashtray right under the card entry so two people were smoking right by the door as we left. Disgusting! For the price I paid it was a joke! Never stay here again. Booking a hotel later this week, I’m make sure to avoid all E... read more

Business response:

Denise, thank you for reviewing your visit. We're sorry for the poor service you received from our associates. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while planning new breakfast offerings. Kindly note, we're a non-smoking hotel, but on a r... read more

Anonymous's profile image
Anonymous 
5 years ago

Very outdated and in need of renovations. Everything was just old and used. Missing smoke detector with wires hanging out of the wall. 

Business response:

Dear Guest, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Front desk both shifts are awesome .very nice willing to help whoever necessary 

Business response:

Thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
Jason's profile image
5 years ago

Basic, but good price. This Extended Stay offered a better price than it’s nearby competitor. The breakfast was prepackaged granola bars and muffins. They also had coffee and tea available. It was a very basic breakfast. Overall the hotel is clean and comfortable. 

Business response:

Jason, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also happy you liked our well-maintained property. We would be delighted to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Frequently asked questions about Extended Stay America - Shelton - Fairfield County

How is Extended Stay America - Shelton - Fairfield County rated?

Extended Stay America - Shelton - Fairfield County has a 4.3 star rating with 1,594 reviews. 

When is Extended Stay America - Shelton - Fairfield County open?

Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.