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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The entire hotel (all three floors) smelt like marijuana. Although, I do not care about what ither people do, if it is a non smoking facility. You shouldnt be able to smoke anything in the hotel. Also, when i arrived back from my night out, i walked to the vending machine and the receptionist had "a friend" there and while getting onto the elevator, i heard him say to her, "see only the white people come down at this time for the vending machine." In my room, the carpet was damp and sticky. When looking at the ceiling, i not... read more
Business response:
Thank you for your review. We are sorry for the inconvenience you experienced due to smoke and for the cleanliness issues you encountered. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We are also sorry for the inconvenience and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Location was good. Staff was pleasant and very helpful
Business response:
Thank you for sharing the details of your stay at Extended Stay America. We are delighted you enjoyed the convenience of our location and that our team made your stay a great one. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
BEAUTIFUL
Business response:
Frances, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I loved my entire experience except I had to ask for clean towels on my secong night stay...they do not make the beds unless its more than a 2 night stay.I had a full kitchen but no pots pans silverware coffee pot or anything that one would use to warrent a full kitchen
Business response:
Thank you for letting us know you had a pleasant experience at Extended Stay America with the exception of a bit of disappointment with some of our hotel’s policy. We would like to let you know to ensure the cleanliness of kitchenware upon check-in, we have made these items available at the front desk rather than leaving them in the suites. We will make sure we pass on such information more diligently. Thank you again, and we look forward to your next visit. Sincerely, Hotel Management
Location is good, everything else is bare bones...
Business response:
Thank you for being our guest. We are sorry that except for our location, you were not impressed with anything else. We hope you will give us another chance so we can turn this experience into a positive one. Sincerely, Hotel Management
For an Extended Stay, the breakfast does not meet expectations. A family would not eat that for breakfast every day.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 4.3 star rating with 1,594 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.