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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Wilbert, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
very very friendly staff. We would like to be able to recycle bottles and cans here
Business response:
Thanks for taking the time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Magaly, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Large room. Comfy bed. One night stay, so didn’t get to use kitchen. But it was there if needed
Business response:
Thank you for choosing Extended Stay America. We’re glad to know how much you appreciated our comfortable beds and spaciousness of your room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
There was only one wash cloth in the room and when I went to get two more because it was 3 of us they only had one clean one left and a dish cloth. The ceiling where there was obvious water damage was poorly patched. There was no ice machine. However the bed was very comfortable. And the staff was friendly.
Business response:
Shonda, thank you for being our guest. Although you slept well on your comfortable bed and were impressed with our courteous associates, we are sorry for the inconvenience you faced. Your feedback has been discussed with the concerned team to be more diligent going forward. Also, please know as we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property. We hope the positive aspects of your visit will bring you back to us for an even better experience.... read more
Clean hotel, but lacked standard amenities. Had to request a coffee maker from front desk. Advertised a free breakfast, but just had breakfast bars and packaged muffins next to the coffee machine. Large gap under room door, letting light and sound in.
Business response:
Andrew, we are sorry for missed meeting your expectations with regards to our facilities and that you were unhappy with our grab-and-go breakfast offerings. Your feedback will be shared with our Brand Leaders to enhance our future guests’ experiences. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Ceiling tiles were missing in the hallway. Hallway was a bit dark. Needs better lighting.
Business response:
Thank you for being our guest. We are happy to know overall you had a pleasant stay. However, we are sorry if you had any inconvenience. We have taken a note of your feedback and will share it with the concerned team to improve our future guests’ experiences. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,334 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.