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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Again staff is wonderful always helpful
Business response:
Diana, thank you for returning to our hotel. We are thrilled to know our staff once again were able to impress you with the superb hospitality we are known for. We will definitely share your compliments with our team as it will surely put a smile on their faces. We appreciate you for reviewing Extended Stay America and hope to see you soon. Sincerely, Hotel Management
Front desk both shifts are awesome .very nice willing to help whoever necessary
Business response:
Thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
This hotel is a joke All the staff had an attitude and really couldn’t be bothered. Went down to breakfast in the morning to get milk for the baby and they didn’t have any, the breakfast if you can even call it that was appalling. I drink tea with milk so I couldn’t even get a drink. The back door has an ashtray right under the card entry so two people were smoking right by the door as we left. Disgusting! For the price I paid it was a joke! Never stay here again. Booking a hotel later this week, I’m make sure to avoid all E... read more
Business response:
Denise, thank you for reviewing your visit. We're sorry for the poor service you received from our associates. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while planning new breakfast offerings. Kindly note, we're a non-smoking hotel, but on a r... read more
Very outdated and in need of renovations. Everything was just old and used. Missing smoke detector with wires hanging out of the wall.
Business response:
Dear Guest, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,550 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.