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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok hotel, but to expensive for what it offers. No daily housekeeping, the breakfast is small muffins and some granola bars. No pool or fitness center.
Business response:
Thanks for choosing to stay with us. We are glad to read you had an overall pleasant visit. However, we apologize for not meeting your expectations. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Please know, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Manage... read more
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
TACKY/ DISTATEFUL. Front desk Asian woman was very aggressive and rushed. Very hard to understand the information she tries to relay. She became annoyed when asked to repeat. She had a very "oh well" dispositon. Additionally, it's very distasteful when you expect guests to call down AND pick up pots & pans, etc. There were plastic bins in the hallway with kitchen items-very tacky. There was nothing in the kitchen except a hand towel & trash can. Lastly, i was charged an additional fee for using the internet... When I accep... read more
Business response:
First of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We can understand your disappointment, and we are sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble our efforts. We also apologies as our team did not provide you with a clear explanation of the charges during the check-in process. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expe... read more
Business response:
Wilbert, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
very very friendly staff. We would like to be able to recycle bottles and cans here
Business response:
Thanks for taking the time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Magaly, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Large room. Comfy bed. One night stay, so didn’t get to use kitchen. But it was there if needed
Business response:
Thank you for choosing Extended Stay America. We’re glad to know how much you appreciated our comfortable beds and spaciousness of your room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 4.3 star rating with 1,631 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.