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Extended Stay America - St Louis - Airport - Central
- Hotels
- Bridgeton, MO
About this business
Location details
11252 Lone Eagle Dr., Bridgeton, MO, 63044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I always stay here. Love this place by the airport
I really appreciate how understanding and helpful the manager and the rest of the staff have treating me and my family as we’re going through a difficult time attempting to relocate into our first home as a couple and family.
Dirty
Business response:
Dear Joseph,Thank you for choosing Extended StayAmerica. We are glad to know you had a good stay. However, we are sorry for the cleanliness issues you encountered and will work with our team for its improvement. Please revisit us for another enjoyable experience.Sincerely,Hotel Management
The card keys I was given had to be reset twice when I checked in. The door’s lock needed its battery replaced and even after that, took me 5 times to get the door open. The shower was permanently set to overhead so I was shocked with cold water. The front door of the hotel locks at 10p and you need your key card to enter. Too bad it didn’t work and if the staff wasn’t there, I would had been locked out for the night. The staff was amazing. Did all she could to help me out to the best of her ability and she is highly appreci... read more
Business response:
Dear Rudis, Thank you for choosing us. Our aim is to provide a flawless hotel experience to all the guests who enter our door. Apologies if this was not your experience and for the inconvenience caused by the key card issues that prevented you from accessing the rooms. We will instruct our team to check the entire hotel's locks and keys. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. It is nice to hear about the great encounters you had with one of the staff, and... read more
Frequently asked questions about Extended Stay America - St Louis - Airport - Central
How is Extended Stay America - St Louis - Airport - Central rated?
Extended Stay America - St Louis - Airport - Central has a 3.7 star rating with 2,285 reviews.
When is Extended Stay America - St Louis - Airport - Central open?
Extended Stay America - St Louis - Airport - Central is open now. It will close tomorrow at 12:00 a.m.