This profile has been claimed by the business owner or representative.
Extended Stay America - St Louis - Airport - Central
- Hotels
- Bridgeton, MO
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11252 Lone Eagle Dr., Bridgeton, MO, 63044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel. Horrible manager General manager was rude. Tried to charge for a service animal. Called company number who apologized. She asked about my disabilities
Business response:
Dear Judith, Thank you for taking the time to share your experience and concerns. Providing the highest level of hospitality is our number one priority; therefore, we sincerely apologize for the behavior of one of our associates. Our concerned team is looking into this to prevent similar issues from occurring in the future. Apart from this, we are happy to know you had a good time with your service animal. We hope you choose to stay with Extended Stay America again when your travels bring you back to the area so we can ensur... read more
Overall it was an average place. I certainly Wouldn't want to do an extended stay at this property. One or two nights is fine.
Business response:
Dear John, Thank you for being our guest. It is glad you had a satisfactory stay. However, we are sorry for the inconvenience caused by not meeting all your expectations. Your comments encourage us to enhance our guest experience, and we are improving continuously. Please return to stay with us again; hosting your visit was a pleasure. Sincerely,Hotel Management
N/A
Ok for one night
Business response:
Dear Klaus, Thank you for choosing to stay with us. We are glad to read that our accommodations suited your needs for the night. If your travels bring you back to the area, we hope you will consider staying with us again for another comfortable stay.Sincerely,Hotel Management
Excellent stay.
First, we had pets. I booked this through Expedia but it very clearly states that if you have pets to call the property and make sure you are within the requirements and you pay the fee, etc... I did just that. Called the actual property and informed them of our 2 dogs. They asked their weights and said it was fine, as long as they were under 50lbs. I gave my name and confirmation number and asked about the fee. I was informed that they add on the fee on upon check in. Cool. Perfect. We arrive to the hotel, go in to check in... read more
Business response:
Dear Dianna, Thank you for your review. Please accept our apologies for the concerns during your stay with us; thank you for bringing this to our attention. We will share this with our team for a quick review and action. We would have loved to resolve this while you were here. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - St Louis - Airport - Central
How is Extended Stay America - St Louis - Airport - Central rated?
Extended Stay America - St Louis - Airport - Central has a 4.4 star rating with 1,549 reviews.
When is Extended Stay America - St Louis - Airport - Central open?
Extended Stay America - St Louis - Airport - Central is open now. It will close tomorrow at 12:00 a.m.