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Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Extended Stay America Hotel St. Louis - St. Peters is located at 5555 Veterans Memorial Pkwy, Saint Peters, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was nice and big and clean but halls had a very weird odor. Smoke free hotel but definitely smoking in hotel. Staff was very polite and nice.
Business response:
Crystal, thank you for sharing the specifics of your visit. We are glad you liked your spacious and well-kept suite and the service from our associates. However, we are sorry for the issue you outlined and the inconvenience this caused. Please know that we are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. We hope you will stay with us again the next time you are in the area. Sincerely, Hotel Management
Okay, but…. Check-in was great. Payton was very helpful. The room I was initially given (104) was exactly the type and locations that I had reserved/requested. Room appeared clean but had an odd odor (also in hallway). I pulled back the bedding to inspect and was not comfortable with staying in that room. After an apology and explanation for the issue, I was immediately placed in another room. There were no initial noticeable issues with that room. Bed was comfortable. Blanket was very rough and scratchy. Walls are rather th... read more
Business response:
Merry, thank you for taking the time to post your feedback. While we are glad your overall stay with us was pleasant and that you liked the service from our front desk staff, we are sorry for the specific issue you outlined in the initial suite that let you be moved to another one. We will follow up on your concern to ensure this is not repeated. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
I loved my stay no complaints
Business response:
Trinisa, thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice outdoor area for relaxing and visiting with friends
This is a very nice place to stay - but disappointed that they did not have an ice machine.
Business response:
Toby, thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love you had a pleasant stay. Please know that we provide a full-size refrigerator in our suites, which includes ice trays for your convenience. Therefore we do not have ice machines on our property. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Great stay
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 4.4 star rating with 1,073 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.