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Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Extended Stay America Hotel St. Louis - St. Peters is located at 5555 Veterans Memorial Pkwy, Saint Peters, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet hotel. Friendly front desk.
Business response:
We appreciate you selecting Extended Stay America for your trip. We are delighted to know you could experience a quiet and comfortable stay and that our front office team delivered great service. Thank you for being with us, and we look forward to seeing you again. Sincerely, Hotel Management
This type of hotel doesn’t have an ice machine. No breakfast. Our room had an unusual smell maybe from people cooking. A man was sleeping in hallway. Odd?
Business response:
Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your review, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Not so good. The room was filled with smoke and musky odor, poir lighting.
Business response:
Thank you for your review. We are sorry for the inconvenience you experienced due to smoke and also for the issues you encountered in your suite. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We will share your feedback with our housekeeping and maintenance teams so that they are more diligent going forward. We hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Not enough kitchenware cookware! Had to wait for bowls!
Had decent Kitchen but room wasn’t exactly what I’d call clean
Business response:
All of us here at Extended Stay America are thrilled to hear you loved your stay with us! Thank you for sharing your amazing comments. We appreciate you mentioning how convenient is was to have a kitchenette in your suite as this is an important feature to many travelers staying for multiple nights. We like to think we provide the perfect home away from home for our guests and we are glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The hotel room was very clean and comfortable to stay in at a reasonable price. My only complaint is the hypocrisy of mask usage. We wore our masks at first, but noticed the staff members did not care to wear them. So we stopped wearing our masks as we entered and left daily. Then received a warning from a staff member about wearing masks in the building. When the staff and other customers wouldn’t bother wearing theirs.
Business response:
Thank you for your review. We are glad you liked your refreshing suite and found us to be of fair value. However, we regret the issues for the issues which kept your stay from being perfect. We strive to clearly communicate all information related to mask requirements as we genuinely care about our guests and our employees' safety. Therefore, we appreciate you bringing this to our attention so we may take proper action. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 4.4 star rating with 1,035 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.