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Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Extended Stay America Hotel St. Louis - St. Peters is located at 5555 Veterans Memorial Pkwy, Saint Peters, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The carpet in room 323 is actually gooey. You have to wear your shoes. Had to wipe my feet and they were filthy. The lady at the check in and Elizabeth were very nice
Business response:
Thank you for taking the time to review our hotel. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. Thank you again for your feedback, we appreciate your business! Sincerely, Hotel Management
Quiet hotel. Friendly front desk.
Business response:
We appreciate you selecting Extended Stay America for your trip. We are delighted to know you could experience a quiet and comfortable stay and that our front office team delivered great service. Thank you for being with us, and we look forward to seeing you again. Sincerely, Hotel Management
This type of hotel doesn’t have an ice machine. No breakfast. Our room had an unusual smell maybe from people cooking. A man was sleeping in hallway. Odd?
Business response:
Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your review, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Not so good. The room was filled with smoke and musky odor, poir lighting.
Business response:
Thank you for your review. We are sorry for the inconvenience you experienced due to smoke and also for the issues you encountered in your suite. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We will share your feedback with our housekeeping and maintenance teams so that they are more diligent going forward. We hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Not enough kitchenware cookware! Had to wait for bowls!
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 4.4 star rating with 1,073 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.