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Extended Stay America - St. Louis - St. Peters
- Hotels
- St. Peters, MO
About this business
Location details
5555 Veterans Memorial Pkwy., St. Peters, MO, 63376, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not enough kitchenware cookware! Had to wait for bowls!
Had decent Kitchen but room wasn’t exactly what I’d call clean
Business response:
All of us here at Extended Stay America are thrilled to hear you loved your stay with us! Thank you for sharing your amazing comments. We appreciate you mentioning how convenient is was to have a kitchenette in your suite as this is an important feature to many travelers staying for multiple nights. We like to think we provide the perfect home away from home for our guests and we are glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The hotel room was very clean and comfortable to stay in at a reasonable price. My only complaint is the hypocrisy of mask usage. We wore our masks at first, but noticed the staff members did not care to wear them. So we stopped wearing our masks as we entered and left daily. Then received a warning from a staff member about wearing masks in the building. When the staff and other customers wouldn’t bother wearing theirs.
Business response:
Thank you for your review. We are glad you liked your refreshing suite and found us to be of fair value. However, we regret the issues for the issues which kept your stay from being perfect. We strive to clearly communicate all information related to mask requirements as we genuinely care about our guests and our employees' safety. Therefore, we appreciate you bringing this to our attention so we may take proper action. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Good value Nice clean place. A little dated but the room was not tiny and the bed was comfortable. Staff was friendly. Great location for us.
Business response:
Juli, thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. Also, it is our goal to deliver a great value at a fair price, and we like hearing that we have accomplished just that. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Quick one night stay. Very comfortable bed and good shower. Only stayed one night on the road. It was exactly what I was looking for.
Business response:
Bradley, thank you for choosing us and for taking the time to post a review. We are glad you were pleased with our comfortable accommodations and that we were able to meet all your expectations. It was our pleasure having you as our guest and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not so good. The room was filled with smoke and musky odor, poir lighting.
Business response:
Thank you for your review. We are sorry for the inconvenience you experienced due to smoke and also for the issues you encountered in your suite. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We will share your feedback with our housekeeping and maintenance teams so that they are more diligent going forward. We hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - St. Peters
How is Extended Stay America - St. Louis - St. Peters rated?
Extended Stay America - St. Louis - St. Peters has a 3.6 star rating with 1,632 reviews.
When is Extended Stay America - St. Louis - St. Peters open?
Extended Stay America - St. Louis - St. Peters is open now. It will close tomorrow at 12:00 a.m.