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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel
Business response:
Dear Paola, Thank you for staying with us. We always try to keep our guests happy and give them the best hotel experience, and it is nice that this was your experience. Please revisit and allow us to serve you again at Extended Stay America. Sincerely,Hotel Management
We were evacuated due to fires and needed somewhere to go fast, cheap, and with 2 very big dogs. They were wonderful and accommodating. Rooms are super outdated and really needs a remodel. They did not have any extra blankets pillows or anything.
Business response:
Dear Sheena, Thank you for being our guest. It is nice that you had a pleasant time here with your dogs and found the staff wonderful and accommodating. Providing a maintained room is always our motto. However, we are sorry our rooms did not meet your expectations. Your remarks on the need to update the property are also noted and shared with our concerned team for review and action. Please return, as we would welcome the opportunity to provide you with the seamless stay you deserve when staying with us.Sincerely,Hotel Manag... read more
Lots of dining in the area. Inside hallways of hotel had a bad smell to it. The "breakfast included" was not breakfast. Only option was oatmeal and coffee. Room was clean , kitchenette very outdated. Overall it was average
Business response:
Dear Joshua, We appreciate your feedback and are glad to hear you found the location convenient, with plenty of dining options nearby. We apologize for any unpleasant odors you encountered and regret any confusion regarding breakfast offerings. Your comments about the cleanliness of the room are noted, and we'll strive to ensure a more pleasant experience for future guests. We value your input as we continuously work to improve our services. Thank you for choosing to stay with us, and we hope to have the opportunity to excee... read more
Clean and friendly staff.
It was great room very clean ,bed was conformable, would recomend
My Experience Room was clean. No Vending machine. It was out of service
Business response:
Dear John, Thank you for your review of our hotel. We appreciate your kind remarks regarding our well-maintained rooms but would like to apologize for the issues you encountered during your stay with the vending machine. We will convey these concerns to the proper individuals, and we thank you for sharing this with us. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 3.6 star rating with 1,997 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.