This profile has been claimed by the business owner or representative.
Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room comes with no expected amenities such as hair dryer, shampoo etc. You have to ask for everything. When ice was requested, staff pointed out that I could make some with the trays in the freezer. There really was no ice available on the property. The walls were thin, voices often heard. Someone had very heavy boots in rooms above. Cheap but not really friendly. Oh, and breakfast was like something left over from covid days. All individually wrapped small buns etc. We chose to catch a real breakfast on our own.
Business response:
Dear Amy, Thank you for sharing your experience. We sincerely apologize for the inconvenience you encountered regarding the amenities and service. Your feedback regarding the lack of expected items and noise levels is valuable and will be addressed with our team to improve our offerings. We aim to provide a welcoming and comfortable environment, and we regret that we fell short during your stay. Your comments about breakfast will also be reviewed as we strive to enhance our guest experience. We appreciate your insights and h... read more
Daily could be smaller!
Business response:
Dear Rafael, We hope you loved many aspects of our hotel and appreciate you sharing your review. We are disappointed that we may not have lived up to all of your expectations and are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Hotel Management
It's okay
Business response:
Dear Shirley, Thank you for sharing your thoughts. We aim to provide a comfortable experience for all our guests and appreciate your feedback. We look forward to welcoming you again in the future. Safe travels!Sincerely,Hotel Management
Comfortable place to stay.
Business response:
Dear Bob, It is wonderful to read your review of your recent stay at Extended Stay America. We are grateful that you appreciate your time here. We are delighted to know that we have successfully achieved our goal of delivering exceptional service to our guests during your recent visit. Your choice to stay with us is greatly appreciated, and we eagerly look forward to welcoming you back on your next visit! Sincerely,Hotel Management
My stay was great.
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 3.6 star rating with 1,997 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.