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Extended Stay America - Stockton - Tracy
- Other
- Tracy, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2526 Pavilion Pkwy., Tracy, CA, 95304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, secure. Great windows could open. Had better continental breakfast.
Could be a 5-rating, but here's why not..... Location right off the freeway in area surrounded by shops (mall) chain and fast food restaurants. Location is GREAT! I am disabled, but ambulatory and it will be difficult for a wheelchair-bound guest to maneuver the doors. There are blue "Handicap" signs on the doors, but I did not see any pushbuttons to open them. The doors getting into the rooms will be a challenge as well since they want to slam shut on you. The room itself was very large with a comfortable bed and chairs. I ... read more
TLC needed for room The initial room had a leak from the toilet sulking out onto the foyer. We were offered another room. The new room's bed linens were in need of replacement. There were large cigarette burns in the bedspread, the blanket was was old and had a very rough texture. The bathroom sink had cigarette burn across it. The room did NOT smell of smoke. The "grab and go" breakfast counter was out of fruit at 7:30. We were in room 209 worth some TLC. Great location. Hotel was nice. It was okay for one night.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you had to change rooms due to maintenance issues. To prevent this from happening again, my team is working on making sure our bed linens are in perfect shape and that the room is in good working conditions before placing a guest in the room. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another c... read more
Close to everything Nice suites, nice layout, nice staff. 1st floor, 1st room off lobby, flying ants or termites that would not go away. Later informed me that they were coming from the electrical room. Not as gross as roaches, but definitely still unpleasant and annoying.
Business response:
Thank you for taking the time to write a review of your stay. While I appreciate your kind comments regarding our room layouts and friendly staff, I sincerely apologize for the cleanliness issues you experienced in your room. To make sure this doesn't happen again, we are looking into the problem and have contacted our outside vendor to eliminate the issue. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience ... read more
Friendly, good price, fairly clean Area wasn't bad. Front desk receptionist was nice and professional. The only bad comments are we found hair in the bed and in the shower, not alot, but some. Also, since they have fully equipped kitchens, someone decided to deep fry chicken and it smelled throughout the entire level and elevator. That's not their fault, just a bad customer. Nice and somewhat clean for the price. I would return again
Business response:
Thank you so much for posting a review of our property. I sincerely apologize for the cleanliness issues in your room. In response to your feedback, I will keep working with our housekeeping staff to ensure better cleaning procedures. Still, I’m glad to read that you were pleased with our fully equipped kitchens and competitive prices. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
It was comfortable and quiet atmosphere Stayed 2 nights and it was peaceful. Place was really clean and the staff were good people.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm glad that you had a quiet and comfortable stay at our hotel. I truly appreciate your kind comments regarding our staff. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Weekend get away It was okay. it could of been better for the price.
Frequently asked questions about Extended Stay America - Stockton - Tracy
How is Extended Stay America - Stockton - Tracy rated?
Extended Stay America - Stockton - Tracy has a 4.3 star rating with 1,286 reviews.
When is Extended Stay America - Stockton - Tracy open?
Extended Stay America - Stockton - Tracy is open now. It will close tomorrow at 12:00 a.m.